Photo of Courtyard Salisbury, Salisbury, MD

Dual General Manager

Courtyard Salisbury


Salisbury, MD 21804

106 Room Hotel
Géré par HHM Hotels
Sauvegarder
Temps plein

Overview

Opportunity: Dual General Manager

Responsible for managing hotel operations for two hotels, ensuring the highest level of guest satisfaction and profit maximization.

Potential Career Path

Full Service General Manager - Regional Director of Operations Vice President of Operations

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Physically tour and visually inspect properties on a daily basis.
  • Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
  • Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
  • Critically review reports of occupancy and revenue, make judgments,
  • Greet and maintain positive rapport with associates and customers
  • Appropriately handle associate issues in conjunction with People Support following HHM policies.
  • Participate in community affairs and maintain positive public image for HHM and hotel.
  • Meet with potential and current clients and promote hotel.
  • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
  • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Travel to attend corporate meetings, sales trips and serve on committees.
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Perform other duties as requested by management.
  • Position Requirements

    • Associate or Bachelors Degree in business, hospitality or a related field preferred.
    • Previous experience as a hotel General Manager required.

    HHM Benefits and Perks

    • Medical, Dental and Vision Health Insurance
    • Paid Time Off
    • 401k Company Match
    • Free Basic Life Insurance
    • Travel Discounts
    • Commuter Transit and Commuter Parking Benefits
    • Quarterly Bonuses and Incentives
    • Employee Assistance and Wellness Program
    • Educational/Professional Development
    • Technology Reimbursements

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
    • Travel between hotels is required.

    What We Believe

    People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Publié Le 18 Juin 2024

Courtyard Salisbury

Welcome To Courtyard Salisbury

Our Salisbury Maryland hotel is located 10 miles north of the Salisbury/Wicomico Regional Airport. This Salisbury area hotel is convenient to the Delmarva Shorebirds Stadium, Salisbury University and Tidal Health Regional Medical Center. In addition, the Courtyard Salisbury hotel is centrally located among Salisbury's major businesses. Looking to go to Ocean City, MD without breaking your budget? Our Salisbury hotel is only 35 easy miles to the beach. Relax in our spacious guestrooms that feature high speed internet, luxurious bedding and fluffier pillows. Work out in our exercise room or unwind in our indoor pool with a whirlpool. Our Courtyard Bistro Cafe will satisfy you with a hearty breakfast in the morning. The Salisbury Courtyard hotel features meeting and function space that can accommodate up to 50 people. Our friendly staff awaits your arrival to the Courtyard by Marriott Salisbury.