Photo of Bally's Lake Tahoe, Stateline, NV

Assistant Manager - Restaurant

Bally's Lake Tahoe

55 Highway 50
Stateline, NV 89499

438 Room Hotel Casino
Géré par Bally’s Corporation
Sauvegarder
Temps plein

Description

Essential Duties And Responsibilities
  1. Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.
  2. Oversees duties of supervisors in individual food and beverage outlets.
  3. Develop and motivate employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
  4. Responsible for scheduling the operations to ensure efficiency and that the best possible service is provided to guests.
  5. Ensures that all direct reports are properly trained in their duties and that all guests are provided with prompt and courteous service.
  6. Maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, to ensure maximum service, efficiency and security of company funds.
  7. Responsible for assuring the highest quality guest experience by promoting the highest guest service throughout all areas of responsibility. Handles and resolves guest complaints and concerns. Follows up to ensure matters are resolved quickly and appropriately.
  8. Works closely with the Culinary, Warehouse, and Accounting departments.
  9. Performs other duties as assigned
    .
Supervisory Responsibilities

Responsibilities include hiring and training direct reports team members; planning, assigning and delegating work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Regular attendance for scheduled work is required.

Education And/Or Experience

High school diploma required. A minimum of two years progressive management experience in Food & Beverage or equivalent combination of education and experience. Experience in a major restaurant, hotel and/or casino preferred.

Certificates, Licenses, Registrations

Must register and maintain registration as a gaming employee in the State of Nevada pursuant to NRS 463.335, if applicable.

Language Skills

Must be able to effectively communicate verbally and in writing in English to guests and other employees. Ability to articulate effective correspondence.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work with weight measurements, volume and distance.

Computer Skills

Must be able to use Microsoft Office products or any other Information Tech platform associated with the job duties.

Reasoning Ability

Planning, writing, discriminating colors, concentrating amid distractions, remembering details, working rapidly, reading, directing others, using arithmetic, working at various tempos, remembering names and faces, examining and observing details, and making decisions.

Physical Demands

Standing, walking, sitting, reaching, bending/stooping, kneeling, carrying, observing, lifting 25 lbs, hearing and observing.

Work Environment

Inside, noisy, occasionally outside.

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

Publié Le 6 Octobre 2024

Bally's Lake Tahoe

Nestled between the Sierra and Lake Tahoe, Bally's Lake Tahoe opened in 2006. Located at 55 Highway 50 in Stateline, NV, our resort is a short, one hour drive from the Reno-Tahoe International Airport.The $25 million property-wide renovation completed in 2015 features the newest rooms and suites in what South Shore has to offer. 

Featuring 24/7 gaming action, several dining outlets and the best entertainment and nightlife options, Bally's Lake Tahoe offers a unique and memorable experience suitable for many age groups.

The property is home to Ciera, the only AAA Four Diamond Award-winning steakhouse in Lake Tahoe; and to the Bally's Lake Tahoe, the largest indoor entertainment venue in Lake Tahoe.

At Bally’s Black Hawk we offer a range of career opportunities in a fast-paced entertainment environment. Our mission is to provide guests with a positive and memorable experience in a friendly, safe and most of all, fun environment!

Our Full-Time Team Members Receive the Following Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Flexible Spending Account
  • 401(k) with company match
  • Internal growth, transfer opportunities and career development
  • Seven observed holidays with holiday pay
  • 12 Days of PTO in first year of employment

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".