May 5, 2024
310 West Bearcat Drive
Salt Lake City,
UT
84115
Reporting to Director FBP Loyalty, the Manager will contribute to the financial support of the Loyalty Program (Marriott Bonvoy), ensuring the Program’s ongoing financial health and stability and enabling the achievement of the Programs’ financial goals and objectives. He / She will partner with the Finance Business Partner Customer, Revenue, and Technology team, Loyalty business partners, Marriott Business Services (MBS), Global Technology, Tax, Legal, Financial Contract Compliance, and the Customer Engagement Center (CEC) in the execution of financial and operational business strategies and plans to support the ongoing needs and responsibilities of the Loyalty Program.The Manager will serve as a subject matter expert on financial matters related to the Loyalty Partnership Payables and Billing and will lead efforts to compile, analyze and translate data into actionable financial information in support of the Program’s financial objectives for the Global Loyalty team, continents, hotels, and other key stakeholders. The primary focus of the Manager is Loyalty External Partnership payables and billing including Airlines and other travel partners.
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
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