A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel.
The hotel Engineer has the responsibility of working with the Chief to preserve the building’s overall operational condition and functionality. This role requires a thorough professional with a practical approach and attention to detail that can work both autonomously and responsibly, while maintaining the building and common areas in the best possible condition and observing all health and safety guidelines.
The General Manager is responsible for the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Banquets, Sales & Marketing, and Engineering. The General Manager is responsible for the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The General Manager must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time.
The Laundry Attendant is responsible for cleaning and monitoring the hotel linens by washing, drying, and ironing and providing all departments with laundry needs.
The Public Area Attendant is responsible of maintaining the cleanliness and appearance of the public areas of the hotel including the back of house areas.
The role of a bartender is to provide an excellent guest experience, make signature cocktails, and offer recommendations regarding local craft beers and wines offered.
The Kitchen Manager is responsible for ensuring levels of food quality are maintained while achieving anticipated food and beverage revenue metrics, profit margins, and fostering a positive work environment. They will be responsible for exemplifying our culture as they supervise the kitchen staff on-duty.
A Line Cook is responsible for a high level of consistent meals according to recipes and standards, always keeping a clean and sanitized work area and exhibiting impeccable food presentation and garnishing, leading to exceeding guest expectations and creating repeat business.
A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.
The Security Officer is responsible for the safety and security of guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures are enforced and that the hotel is in full compliance to all local, state and federal regulations.