Jobs at Hotel Queen Mary

• Host Person - Full Service Restaurant 1 (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Night Auditor (Guest Services)

  At Aimbridge Hospitality, we’re all about creating unforgettable guest experiences. As a Night Auditor, you’ll be the behind-the-scenes hero who keeps things running smoothly while the world sleeps. If you're a night owl who loves hospitality and has a knack for numbers, come join our energetic crew and make every stay seamless and satisfying!

• Banquets Bartender (Catering/Banquet)

  The Banquet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Aimbridge Hospitality standards of cleanliness and sanitation while following the requirements of the Banquet Event Order.

• Front Desk Agent (Guest Services)

  The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 

• Banquets Server (Catering/Banquet)

  The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations. 

• Bartender Restaurant 6 (Bartender/Mixologist)

  Are you passionate about crafting delightful experiences and mixing up the perfect drinks? As a Bartender, you'll be at the heart of our vibrant lounge and bar scene, where every shift is an opportunity to create memorable moments for our guests. 

• Barista - Restaurant 5 (Food & Beverage)

  Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Cafe experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

• Telephone Operator (Guest Services)

  The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within, to and from the hotel while maintaining attentive, courteous and efficient customer service.

• Food Runner - Full Service Restaurant 1 (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional and timely manner.

• Bell Attendant (Guest Services)

  Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

• Cook I (Chefs/Kitchen)

  Ready to turn up the heat? As our Cook, you’ll be the go-to expert for preparing and supervising food across all outlets — from the restaurant and café to room service, the employee cafeteria, and banquets. You’ll keep the kitchen humming with efficiency while ensuring every dish looks and tastes amazing.  

• Director Sales (Sales & Marketing)

  The Director of Sales-Select Service has direct oversight of sales and marketing operations for a Select Service hotel. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing and coaching. Additional responsibilities include sales and marketing budget, forecast, advertising, marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets.  Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

• Cafeteria Attendant (Food & Beverage)

  The Cafeteria Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Performs food service duties such as light cooking and heating, serving food, operating dishwashers, collecting and disposing of garbage, and stocking food inventory.

• Catering & Convention Services Manager OEM (Catering/Banquet)

  Step into a pivotal role as a Catering & Convention Services Manager where you’ll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you’ll manage food and beverage sales goals, service clients/groups, and ensure every event exceeds expectations. Your expertise will shine as you collaborate with the Director of Sales or Director of Catering/Convention Services, helping the hotel achieve revenue, satisfaction scores, and sales targets. 

• Engineer (Engineering/Maintenance)

  The Maintenance Engineer holds a pivotal role in ensuring the efficient operation, maintenance, and repair of hotel equipment and facilities. This position demands strong technical skills, troubleshooting abilities, and attention to detail to address maintenance needs spanning HVAC, plumbing, electrical, and mechanical systems. Alongside technical expertise, the role requires physical stamina, adept time management, and a collaborative spirit to foster a safe and well-maintained environment for guests and staff. 

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