April 25, 2024
15701 Collins Avenue
Sunny Isles Beach,
FL
33160
Deliver newspapers (Security delivers if house attendant has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and guests. Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions. Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels. Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to: Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways, Drive Through Area, Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal, plumbing, fire incidences follow-up) when requested by management.
Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
Apply for these jobs at https://www.hospitalityonline.com/ritz-carlton-sunny-isles/jobs