Jobs at Sheraton Imperial Hotel & Convention Center

• Bellperson (Guest Services)

  To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information, and other.

• Barista (Food & Beverage)

  The Barista is responsible for preparing and serving a variety of beverages and food items while delivering exceptional customer service. This role includes taking orders, operating the POS system, maintaining a clean and organized work area, and ensuring products meet quality standards. Baristas should be friendly, efficient, and knowledgeable about menu items, with the ability to work in a fast-paced environment.

• Front Desk Clerk (Guest Services)

  The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming, and efficient check-in and check-out experience. They demonstrate strong communication and problem-solving skills while maintaining professionalism and accuracy in handling reservations, payments, and guest inquiries. The Front Desk Clerk ensures that every guest interaction reflects the hotel’s commitment to hospitality, brand standards, and operational excellence. Through teamwork, attention to detail, and a service-oriented attitude, they contribute to creating a positive and memorable guest experience.

• Barista (Food & Beverage)

  We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

• Bellperson (Guest Services)

  To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other requests.

• Line Cooks (Chefs/Kitchen)

  Prepare food of consistent quality following brand recipe cards

• Hotel Housekeeper (Housekeeping)

  Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you!

• Assistant Front Office Manager (Guest Services)

  Concord Hospitality is seeking an Assistant Front Office Manager to support the leadership of our guest services team. This role assists in ensuring guest satisfaction, maintaining service excellence, and driving operational efficiency at the front desk. The ideal candidate is a proactive leader with strong communication skills, a passion for hospitality, and the ability to inspire associates to deliver exceptional guest experiences.

• Lead Cook (Chefs/Kitchen)

  As a Lead Cook at Concord Hospitality, you will play a vital role in delivering high-quality dining experiences for our guests. Your culinary skills, attention to detail, and commitment to safety will ensure that meals are prepared consistently and with care, while supporting the overall success of the kitchen team.

• Front Desk Supervisor (Guest Services)

  As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. If you enjoy engaging with others, leading a team, and take pride in being proactive, responsive, and caring, this role is a perfect fit. Many of our supervisors advance within a few years to Assistant General Manager roles.

• Front Office Manager (Guest Services)

  Concord Hospitality is seeking a Front Office Manager to lead our guest services team. This leadership role is responsible for ensuring superior guest satisfaction, upholding product quality standards, and managing front desk operations according to brand standards. The ideal candidate is a hands-on leader who creates a welcoming atmosphere for guests and inspires their team to deliver exceptional service.

• Executive Sous Chef (Chefs/Kitchen)

  Concord Hospitality is seeking a skilled and motivated ExecutiveSous Chef to lead our kitchen team and deliver exceptional culinary experiences. This role is key in maintaining high food quality, training and mentoring staff, and ensuring smooth kitchen operations while upholding Concord’s standards and values.

hospitalityonline.com/sheraton-imperial-hotel-convention-center/jobs