Jobs at The Terrace Hotel Lakeland, Tapestry Collection by Hilton

• Sales & Events Coordinator (Sales & Marketing)

  Sales and Events Coordinator is needed!

  The Sales & Events Coordinator will provide high-level administrative support by conducting research, preparing statistical reports, resolving guest issues, performing clerical functions such as preparing correspondence internal and external, managing function room events, and group blocks, and providing hotel tours for prospective clients. Other key responsibilities include being on the property prior to and during events to ensure proper execution per the details of the Contract and Banquet Event Order(BEO). This requires the Sales & Events Coordinator to have open work availability including the ability to work nights and weekends as business needs dictate. Other miscellaneous tasks may be assigned by the General Manager and Director of Sales. Given that the Sales & Events Coordinator is a liaison between Naples Hotel Group and its clients, excellent writing skills, concise verbal communication, and listening skills are necessary.

• Guest Service Representative (Guest Services)

  Embark on a great career path in Hospitality!

  As a Guest Service Representative, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

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