The Director of Sales and Marketing to leads all aspects of the hotel's sales and marketing efforts. The ideal candidate will be a strategic thinker with a proven track record of driving revenue and maximizing occupancy. This role requires a strong understanding of the hospitality industry, exceptional leadership skills, and a passion for delivering exceptional guest experiences.
Guest Service- Greet and make all guests feel welcomed to the restaurant.- Stock condiments and bread.- Communicate to kitchen if ticket times are slow.- Work with Chef to ensure food quality and presentation is meeting restaurant standards.- Assist guests with requests after delivering food.- Keep area clean according to health regulations.- Attend team briefings when relevant.- Present a clean and professional appearance at all times.- Maintain a friendly, cheerful and courteous demeanor at all times.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.- Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
As a Cook, you will play a crucial role in preparing delicious meals that delight our guests. You will work closely with our culinary team to ensure consistent food quality, efficient kitchen operations, and adherence to all food safety and sanitation regulations.
The Banquet Captain is responsible for overseeing the smooth operation of all banquet events, ensuring exceptional guest satisfaction and adherence to hotel standards. This role requires strong leadership, organizational skills, and a keen eye for detail.
The Bartender plays a crucial role in creating a memorable experience for our guests by preparing and serving a variety of beverages, including cocktails, wines, and beers.
I. Job SummaryThe Houseperson cleans and maintains all corridors, elevators and landings and service areas on guest room floors, ensuring hotel-s standards of cleanliness. This position also provides linen supplies for Room Attendants, stocks floor closets, delivers and retrieves items requested by guests and Office Coordinator. Employee will deliver world-class level of service.
I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
I. Job SummaryTypically the first and last point of contact for our guests, the bell station position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests- needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.