Jobs at The Manner

• Director of Food and Beverage (Food & Beverage)

  The Manner, a sophisticated luxury lifestyle hotel located in the heart of SoHo, is seeking a strategic and culinarily minded Director of Food and Beverage. In this role, you will oversee all food and beverage functions and premium outlets, ensuring the division meets established financial goals while operating in accordance with elevated guest service and sustainability standards. Managing operations in one of the world's most dynamic culinary markets, you will lead a team dedicated to delivering exceptional, trend-setting dining experiences for both global travelers and local New Yorkers.

• Bell Person (Guest Services)

  Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.

• Guest Relations Manager (Guest Services)

  The Guest Relations Manager leads the hotel’s service culture and Guest Relations function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand expectations, and ownership objectives. This role owns the end-to-end guest journey, including pre-arrival, arrival, in-stay engagement, service recovery, and departure, while driving measurable improvements in Guest Satisfaction Survey (GSS) results, guest loyalty, and service consistency. The Guest Relations Manager serves as a guest advocate, embedding luxury service standards into daily operations, team behaviors, and performance outcomes.

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