Make accurate room reports daily. Make sure all the rooms that you are assigned are properly cleaned. Keep lockers and floors clean and tidy at all times. Notify your Supervisor of any damaged or broken items in your rooms. Hand in all items that are left by guest check outs immediately to your supervisor or housekeeping office.
The IT Manager is responsible for the continuous, reliable, and secure operation of all technology systems within a 24/7 luxury hospitality environment. This role demands a highly responsive, service-driven professional who manages daily IT operations, supports staff and guests, and resolves time-sensitive issues with urgency and professionalism. Must possess the ability to research, evaluate, recommend, and implement best practices. Demonstrate enthusiasm and commitment toward the job and the mission of the company. Will interact professionally with staff at all levels of the organization and hotel guests. Possess a high level of interpersonal skills to handle sensitive and confidential information and situations.
The ideal candidate demonstrates strong ownership, operational discipline, and a proactive approach to system monitoring, incident prevention, and continuous improvement in a mission-critical setting.
The Host/Hostess serves as the first point of contact for guests at all resort dining outlets. This role ensures guests are welcomed, seated efficiently, and guided with warmth and professionalism. The Host manages reservations, guest flow, and VIP arrivals, while supporting the team with minor table setup and station readiness, contributing to a seamless and Forbes Five-Star guest experience.
Must be able to speak, read and write English to facilitate the communication process. Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, basic math skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Previous luxury experience preferred. Able to work a flexible schedule.
To assist the Spa Director in maintaining the highest standards of professionalism in all aspects of operations. They are to administer professional massage and body treatments to our guest. They must have thorough knowledge of numerous massage modalities and possess a general understanding of body treatments, to ensure all treatments are carried out to the highest standards.
To assist the Spa Director in maintaining the highest standards of professionalism in all aspects of operations. They are to administer professional massage and body treatments to our guest. They must have thorough knowledge of numerous massage modalities and possess a general understanding of body treatments, to ensure all treatments are carried out to the highest standards.
The Server provides refined, engaging, and anticipatory service across the resort’s dining outlets — including restaurant, pool, beach, and special event areas. This role delivers Forbes Five-Star–aligned guest experiences through expert product knowledge, attentive service, and graceful presentation. The Server ensures every guest interaction reflects the resort’s culture of genuine hospitality and professionalism while maintaining efficiency, cleanliness, and teamwork.
SUMMARY
Performs all building maintenance tasks as assigned and all preventative maintenance tasks as required. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Candidates must be willing to work Mornings or Evenings including weekends and holidays. Must possess Excellent customer service skills
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position oversees the outside recreation area consisting of two pools, the beach, rental of cabana, receptions areas and plans and executes activities.
Coordinates and supervises activities relating to the maintenance and repair of physical systems of buildings and equipment. Coordinates and supervises preventative maintenance of guest rooms and public areas. Supervises the work of others and performs needed work him/herself as necessary.
Performs office and clerical duties in the Engineering Office including but not limited to typing, filing, creating purchase requests, petty cash disperse, check request, dispatching, and computer work as required. Performs any other related duties as assigned.