Jobs at Trump International Beach Resort

• IT Support Technician (Technology/IT)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: AnyJob Category: Information TechnologyJob Description: We are seeking a proactive and detail-oriented IT Support Technician Level 1 to join our team. The successful candidate will provide first-line technical support and help ensure the smooth operation of computer systems in a hospitality environment. Key Responsibilities:

• Banquet Captain (Catering/Banquet)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Qualifications

• FD Agent (Guest Services)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160 SUMMARY:   Welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. Be familiar with all areas of hotel such as room types and amenities offered to the guests. Quote and be familiar with room and rate availability for current and future dates. Accept reservations, changes and cancellations in the absence of reservations staff. Select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. Check guests out of the hotel in accordance with procedures; make change, cash checks, exchange foreign currency, and post charges to guest accounts. Handle guest problems or complaints Works closely with the Concierge to follow up on guest requests. Reconciles all transactions at the close of the shift and cash out, while maintaining a balanced bank at all times. Handles safety deposit box requests; including distributing, giving access to and closing procedures. Assists when required with the tasks performed by the pbx operator and reservations agent. Handles hotel emergency procedures and situations with maturity and professionalism Performs tasks and projects as delegated by the Front Office Assistant Manager, Director of Front Office Manager or Resort Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES – (Other duties may be included)   Qualifications QUALIFICATIONS REQUIREMENTS: Must be able to speak, read and write English to facilitate the communication process. Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, basic math skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Previous luxury experience preferred. Able to work a flexible schedule. Must have good computer and communication skills, multi-task oriented.   EDUCATION AND/ OR EXPERIENCE: High school degree and degree in hospitality preferred. One year similar experience in a luxury property preferred     LANGUAGE SKILLS: Multi-language preferred.  Written, spoken and reading proficiency in the English language Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.   PHYSICAL DEMANDS: The physical problems described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear.   The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.   WORK ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the work environment is usually moderate.  

• Room Attendant (Housekeeping)

  Job DetailsPosition Type: Full-Time/Part-TimeEducation Level: High SchoolJob Shift: AnyJob Category: Hospitality - Hotel SUMMARY Make accurate room reports daily.  Make sure all the rooms that you are assigned are properly cleaned.  Keep lockers and floors clean and tidy at all times.  Notify your Supervisor of any damaged or broken items in your rooms.  Hand in all items that are left by guest check outs immediately to your supervisor or housekeeping office.     ESSENTIAL DUTIES AND RESPONSIBILITIES   Receives room assignments from office coordinator Responsible for cleaning at least 12 credits per day Clean bathrooms on assigned rooms Strip and makes beds Dust all furniture including pictures Sweeps balcony, clean outside table, chairs and railing Sweeps and mops all floor Vacuum entire room Checks under mattress and under bed for forgotten item, dust, debris, if checkout Cleans mirrors and doorknobs Makes sure all checkouts have a “Make up Room” sign and a Room Service menu Spray air freshener in room Re-stocks all amenities and collateral Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Qualifications EDUCATION / EXPERIENCE   The requirements listed below are representative of the knowledge, skill, and/or ability required.  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. REQUIREMENTS   Physical demands While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and listen The employee is frequently required to use hands and finger to handle, or feel objects, tools, or controls Position may require reaching with hands and arms the employee must frequently lift and /or move up to 50 pounds. Communication Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers Must read, write and speak basic English

• Training Manager (Human Resources)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160SUMMARY The Hotel Training Manager is responsible for designing, implementing, and continuously improving training programs that align with Forbes Travel Guide 4-Star service standards. This role ensures all team members consistently deliver refined, anticipatory, and personalized service that meets or exceeds Forbes’ expectations while supporting the hotel’s brand values and operational goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Design and deliver onboarding programs that emphasize luxury service fundamentals, emotional engagement, and attention to detail. Develop ongoing service culture training focused on etiquette, communication, personalization, problem resolution, and brand storytelling. Facilitate leadership and supervisory training to reinforce accountability for service standards. Create engaging learning tools such as workshops, role-plays, service simulations, and e-learning modules. Maintain accurate training records and compliance documentation. Updates existing onboarding training programs and enhances the process to ensure new hires are equipped with the necessary knowledge and skills to succeed in their positions from day one. Develops and distributes training and development schedule each quarter and produces a monthly calendar. Creates and develops new training content and updates existing training materials including manuals, guides, presentations to support programs and initiatives. materials for training as needed. Facilitate training sessions using a variety of methods, including in-person workshops, online courses, and on the job training to ensure effectiveness and employee engagement. Selects appropriate instructional procedures for individual training, group instruction, self-study, demonstrations, simulation exercises, role play. Creates and maintains updated records of staff member participation in all training and development courses and creates and produces reports monthly. Established metrics and evaluation processes to measure the effectiveness of the training programs and identify areas for improvement. Coaches staff members on skills and career development. Conducts yearly property Training needs assessment and makes recommendations to Executive Committee with regards to programs needed. Delivery and ensure compliance with all training required by both state and federal laws (i.e. alcohol and food certifications, respectful workplace training, etc.). Maintains and manages learning & development library including internal and external training and career development opportunities. Works with Department heads, managers and departmental trainers to ensure On the Job Training, and new hire training programs are successful. Maintains positive working relationships with all staff members and any external customer that encounters the Human Resources Department.   Service Culture & Employee Engagement Act as a service culture champion, modeling Forbes-level behaviors and professionalism. Coach team members on guest interaction techniques, including anticipatory service and service recovery. Collaborate with department heads to embed service excellence into daily operations. Support recognition programs that reward exemplary Forbes-level service behaviors. QualificationsQuality Assurance & Continuous Improvement

• Security Officer (Security)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full TimeEducation Level: Not SpecifiedJob Shift: AnyJob Category: Hospitality - Hotel SUMMARY: Responsible for the safeguarding of hotel property, assets, guests, visitors and employees   ESSENTIAL DUTIES AND RESPONSIBILITIES:   Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. Document and secure all lost & found items received. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction. Monitor employee key distribution/storage including all master keys/hard keys and conduct an inventory during each shift Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. Assist with other duties as directed by Supervisor. QualificationsQUALIFICATIONS REQUIREMENTS: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:   Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of hotel policy and fire-safety procedures. Ability to operate hand held two-way radio and knowledge of ten codes. Possess an understanding of the importance of a Security Officer’s Role Must be able to work flexible hours. This includes weekends and holidays. All shifts require a “Face to Face” relief. This means an officer MUST always wait for his/her relief to arrive before they can sign out and leave the property. Must be able to exhibit a take charge demeanor when necessary and take control of an emergency situation or incident when it arises. EDUCATION AND/ OR EXPERIENCE:   Minimum of one year security officer background working in a Hotel or Condominium. Must be Guest Service Oriented with the ability to communicate in a professional manner at all times. Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.   LANGUAGE SKILLS:   Ability to listen effectively, speak, read and write in the English language clearly to and document important information. PHYSICAL DEMANDS: Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and or verbal instructions. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 200 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges.     WORK ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the work environment is usually moderate.

• Pool & Beach Attendant (Recreation/Entertainment)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full-Time/Part-TimeEducation Level: Not SpecifiedJob Shift: AnyJob Category: Hospitality - HotelSummary Ensure the maintenance and upkeep of pool & beach area, set-up and breakdown.   ESSENTIAL DUTIES AND RESPONSIBILITIES Assist guests courteously and efficiently according to hotel, Mobil and Leading Hotels of the World standards. Ensures that work station is clean at all the times. Keep chairs and tables clean and clear of debris. Take customer food and beverage orders and ensure delivery in a timely manner. Adhere to all Micros procedures. Verify guest satisfaction with each table. Anticipate guest needs. Attend all food and beverage training classes and departmental meetings. Adhere to end of shift report procedures. Adhere to all the opening and closing duties. Adhere to all cash handling policies. Attend daily pre shift/communication meeting Generate a good atmosphere Ensure all pool and beach furniture is neatly arranged and cleaned as well. Adhere to towel card standard operating procedures. Provide guests with towel and chair service. Open all umbrellas, clean table tops, and wipe off all chairs. Other duties and responsibilities may be assigned.  The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.   Qualifications EDUCATION / EXPERIENCE   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School diploma or general education degree. At least 1 year of experience with a pool & beach operation. Previous food service experience helpful.       REQUIREMENTS   Physical demands While performing the duties of this job, the team member is frequently required to sit, stand, walk, talk and hear. Ability to lift from 25-80 pounds. Communication Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers Must read, write and speak the English language fluently. Able to use computerized Micros system.     WORK ENVIRONMENT   The work environment characteristics described here are representative of those that aan team member must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.   Noise level in the work environment is usually moderate.

• Human Resources Coordinator (Human Resources)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160 SUMMARY   Responsible for the coordination and administration of various Human Resources functions/programs.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Creates and maintains employee files to document personnel actions and to provide information for payroll and other uses. Assist with the processing of employment applications, screening applicants, references, security checks and any other employment needs. Administers and generates personality test using Predictive Index website. Responsible for filing and maintaining files up to date. Assists in the preparation of training materials including and not limited to New Hire Orientation. Works with the HR Manager to ensure I9 compliance and other federal and state compliance tasks. Oversee Paycom user access information Assist and help facilitate employee recognition events. Enter new hires in Time and Attendance system. Provides verification of employment to inquiring parties. Distribute internal mail and / or forms to other department and offices. Maintain inventory of office supplies and forms and management supplies budget Process and maintain accurate records of name tags, lockers and parking transponder. Prepare and mail employee birthday cards monthly. Maintains numerous bulletin boards with up to date information. Conducts locker audit on a quarterly basis. Must be able to multitask Answers telephones, types, files, sends faxes and photocopies information. Other duties and responsibilities may be assigned.  The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.   Qualifications EDUCATION / EXPERIENCE   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Two to four years of college education in related field. Prior administrative related experience     REQUIREMENTS   Physical demands While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls Position may require reaching with hands and arms The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Communication Ability to communicate, both verbally and written, effectively with employees, vendors and visitors to human resources. Must read, write and speak the English language fluently Knowledge of Spanish or Creole helpful Computer skills Strong Microsoft Office skills with emphasis on Word, Excel, Power Point.   WORK ENVIRONMENT   The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.   Noise level in the work environment is usually moderate.

• Security Officer (Security)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160 SUMMARY: Responsible for the safeguarding of hotel property, assets, guests, visitors and employees ESSENTIAL DUTIES AND RESPONSIBILITIES: Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. Document and secure all lost & found items received. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction. Monitor employee key distribution/storage including all master keys/hard keys and conduct an inventory during each shift Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas. Assist with other duties as directed by Supervisor. QualificationsQUALIFICATIONS REQUIREMENTS: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of hotel policy and fire-safety procedures. Ability to operate hand held two-way radio and knowledge of ten codes. Possess an understanding of the importance of a Security Officers Role Must be able to work flexible hours. This includes weekends and holidays. All shifts require a Face to Face relief. This means an officer MUST always wait for his/her relief to arrive before they can sign out and leave the property. Must be able to exhibit a take charge demeanor when necessary and take control of an emergency situation or incident when it arises. EDUCATION AND/ OR EXPERIENCE: Minimum of one year security officer background working in a Hotel or Condominium. Must be Guest Service Oriented with the ability to communicate in a professional manner at all times. Ability to listen effectively, speak, read and write English clearly to ascertain and document important information. LANGUAGE SKILLS: Ability to listen effectively, speak, read and write in the English language clearly to and document important information. PHYSICAL DEMANDS: Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to follow written and or verbal instructions. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 200 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges. WORK ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the work environment is usually moderate.

• Line Cook 1 (Chefs/Kitchen)

  Job Details SUMMARY Prepare and cook food with attention to cleanliness and sanitation, quality standards, taste, timeliness and cost effectiveness with respect for fellow cooks and the hotel environment.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Control quality and consistency of all food served Insure that station or relevant prep list is set in a timely manner Insure all supplies necessary for service are in appropriate supply before service Assist in controlling food cost Demonstrate knowledge of all food items produced by an assigned station Handle and store food properly and safely Produce all orders consistently, quickly, and in accordance with established quality standards Demonstrate safe and competent use of all tools:  knives, pots, pans, stoves, ovens, grills, slicers, steamers, etc. Demonstrate knowledge of all basic cooking techniques:  sauté, braise, poach, grill, fry, steam, etc. Dress in the full appropriate uniform at all times Respect scheduled hours of work and have all exceptions to these scheduled hours approved by a manager Keep work area clean at all times Demonstrate respect for fellow associates, equipment, and customers Abide by all hotel policies and procedures Communicate with the chef to learn daily work tasks and their coordination Interact professionally and effectively with other line cooks to achieve team objectives Attend department meetings May be required to work nights, weekends, overnights and holidays Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Assist with serving food in team member cafeteria Work on action stations for banquet events including carving meat and making omelets or desserts to order Complete cleaning tasks as needed including sweeping, mopping, washing dishes, and taking out the trash To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Qualifications EDUCATION / EXPERIENCE The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Relevant experience in restaurant or hotel food preparation Culinary degree or progressive experience   REQUIREMENTS   Physical demands While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear The employee is frequently required to use hands to cut, chop, finger, handle, or feel materials, objects, tools, or controls; reach with hands and arms Employee must be able to occasionally lift up to 25lbs Communication Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding Ability to provide legible communication Computer skills   WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment. Noise level in the work environment is usually moderate.

• General Manager - Gili's Beach Club (Food & Beverage)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full TimeJob Shift: AnyJob Category: Hospitality - HotelSUMMARY   The Gili’s Beach Club General Manager is responsible for the full leadership, operation, and performance of Gili’s Beach Club, Bar, and Beach Service. This role drives the daily guest experience, resident/local relations (65% strategy), labor and cost controls, staff development, and consistent Forbes-standard service. The GM ensures seamless coordination between FOH and BOH, strong financial results, and a high-energy, hospitality-driven environment that reflects the standards of Trump International Beach Resort.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Operational Leadership & Guest Experience

• Barista (Food & Beverage)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full-Time/Part-TimeEducation Level: NoneJob Shift: AnyJob Category: Hospitality - HotelSUMMARY:  The Barista will be responsible for preparing and serving high-quality coffee and tea beverages. The Barista will also provide excellent customer service to our guests, ensuring a positive and memorable experience. ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Guest Relations Manager (Guest Services)

  Job DetailsJob Location: Trump International Beach Resorts - Sunny Isles Beach, FL 33160Position Type: Full TimeEducation Level: 2 Year DegreeJob Shift: AnyJob Category: Hospitality - HotelSummary: Work closely with the Front Office Department to coordinate guests’ special needs, requests and preferences with the departments concerned.  Responsible for the recognition of all repeat guests, VIP’s and transient guests.  Promote guest recognition awareness among all team members and management.  Foster relationships with guests thereby encouraging repeat business and brand loyalty.   ESSENTIAL DUTIES AND RESPONSIBILITIES   Establish/maintain a program where all VIP arrivals are greeted and escorted to their room and contacted post arrival. Ensure correct room allocations for VIP, repeat, package, and special request guests. Understand all guest functions of Springer Miller- assist with check-in/out as needed Ensure hotel is in complete alignment with Forbes Travel 4 Star Standards insuring compliance with Trump and IPrefer standards Handle all guest feedback sources and respond to same inclusive of hotel emails and inquiries. Insure all date is entered into history and communicated throughout hotel. Coordinate guests’ special needs, requests and preferences with the departments concerned Ensure that guest preferences are meticulously recorded and that a detailed guest history is maintained Ensures hotel wide compliance with the Hot SOS program-departments using efficiently and inspected prior to arrival, ensuring compliance to standards Build relationships with guests and create brand loyalty Foster an atmosphere of trust and respect while providing open communication line between leadership and team members Ensure that the Front Office team is knowledgeable about hotel services, standards, features, and amenities Participate in the daily line-ups to share information and communicate anticipated business demands Assign specific tasks to the staff as they arise and empower them to take on additional responsibilities and challenges to promote creativity Assist the Front Office team whenever necessary in performing all job functions Encourage star performers and re-enforce their good work and achievements Monitor and ensure that all associates are collecting preferences daily Conduct on-going training with existing staff and ensure that new associates are certified as required Monitor and maintain cleanliness and working condition of department equipment and supplies Perform as manager on duty in the absence of Front Office Managers. Perform special projects as requested and needed. Oversee the Trump Palace and Trump Royale Unit Owner Card programs. Qualifications EDUCATION / EXPERIENCE   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. College degree.  A degree in Hotel Management is desired. Minimum of 4 years luxury hotel experience, 2 years in a supervisory capacity   PERSONAL QUALIFICATIONS Professional image both in appearance and manner Be an ambassador of The Trump International Beach Resort at all times, in and outside of workplace Possesses a keen eye for detail Self-starter, self-motivated, hardworking Ability to work with grace under pressure, to remain calm and courteous even in difficult situations Trustworthy, able to maintain confidentiality and security of all guest and general hotel information Team player, able to work well with other departments and co-workers Ability to work flexible hours, according to priority and need Creative, resourceful and strives for continuous improvement Warm, caring and able to promote positive relationships with guests and co-workers Organized, able to prioritize, follow up, accomplish tasks and delegate as needed Able to direct staff performance and follow up with corrections, counseling and training where needed Ability to motivate staff and maintain a cohesive team Ability to be a clear thinker, analyze and resolve problems exercising good judgment.       REQUIREMENTS Computer literate.  Knowledge of Microsoft Office, Guest History database and other pertinent computer systems Communication skills, good command of English, both written and verbal.  Able to communicate at all levels, be it with guests, management or associates.  Fluency in a foreign language is desired. Leadership skills, ability to encourage and motivate the team Physical demands While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls May at times require lift up to 25 pounds Position may require reaching with hands and arms   WORK ENVIRONMENT   The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.   Noise level in the work environment is usually moderate.   WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.    

• Steward (Chefs/Kitchen)

  Job DetailsPosition Type: Full TimeEducation Level: NoneJob Category: Restaurant - Food Service SUMMARY: Prepares and serves balanced meals to employees of resort by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Takes hot and cold foods to cafeteria from the kitchen in a timely manner. Replenishes all non-food items as needed. Clean and stock supplies, such as, plates, silverware, pots, pans, and other utensils. Cleans food serving areas, including counters, and utensils Must be able to maintain the proper level of sanitation in accordance with health dept. and Stewarding standards in all kitchen outlets. Cleans and sanitizes all china and flatware. Must be able to clean and sanitize all kitchen equipment in a safe manner. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Must be able to work inside and maneuver throughout the kitchen areas. Must be able to tolerate hot temperatures in excess of 115 degrees near dish machine, when assigned for entire shift. Must follow guidelines for using cleaning chemicals Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description   Qualifications QUALIFICATIONS REQUIREMENTS: Employee is required to stand for long periods Must be able to communicate, both verbally and written, effectively with guests, vendors and co-workers EDUCATION AND/ OR EXPERIENCE: High school degree preferred  Previous experience in a similar position in hospitality industry preferred   LANGUAGE SKILLS: Must be able to communicate in English PHYSICAL DEMANDS: Must be able to lift, push, pull up to 50 pounds WORK ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level in the work environment is usually moderate.  

• RS Server (Food & Beverage)

  Job DetailsPosition Type: Full-Time/Part-TimeEducation Level: High SchoolJob Shift: AnyJob Category: Hospitality - Hotel SUMMARY Deliver food and beverage orders to guest rooms according to hotel specifications, courteously and efficiently. Also, assist in the maintenance of the room service area and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES Complete knowledge of all liquor brands beers and non-alcoholic selections available in Room service Knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list Complete knowledge of designated glassware and garnishes for drinks Complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes; presentation and prices Complete knowledge of guest room layout, location and room numbers/names Complete knowledge of correct maintenance and use of equipment, use equipment only as intended Complete knowledge and comply with all departmental policies/service Answer room service phone within 3 rings, using correct salutations and telephone etiquette Complete opening side duties as assigned: Check quality and amount of all room service stock and supplies using checklist Fold/stack Room Service napkins Requisition all necessary supplies and transport from storeroom to Room Service Set tables and trays according to service standards Set up all condiments (butter, jellies, syrups, juices) and beverages (alcoholic and non-alcoholic) according to service standards Ensure a sufficient supply of all silverware, glassware and chinaware for service. Prepare all cold food items (cereal, fruits, salad) Check cleanliness and condition of all equipment for use in Room service area, rectify any deficiencies Ensure all flowers and decorative items are fresh for guest use Retrieve all food orders from kitchen and place on table/tray in accordance with the departmental standards Retrieve all alcoholic beverages items from bar and place on table/tray in accordance with the departmental standards Transport table/trays from Room Service area to guest rooms, ensuring all standards of food presentation are maintained and that no spillage occurs Enter the guest room and place the table/tray by following the established departmental procedures Serve the food items and beverages to the guest in accordance with departmental standards Open serve wine/champagne bottles Anticipate guests’ needs, respond promptly and acknowledge all guests even when busy Maintain positive guest relations Be familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately Handle guest complaints following the six-step procedure and ensuring guest satisfaction Present check to guest for signature/payment. Adhere to all payment procedures established by accounting Set up and deliver amenities to designated rooms Monitor and maintain cleanliness, sanitation and organization of all services areas, guest rooms and guest corridors following procedures laid down in departmental standards Transport all tables/trays from guest rooms to Room Service area as assigned Clean and reset tables/trays. Maintain sufficient supply in the Room Service area Collect and report tips at the end of the assigned shift Complete closing side duties: Properly store all reusable goods Breakdown all goods as specified in departmental standards Clean all equipment as assigned in the side duties Restock items for next service Remove all dirty linen; fold napkins Marry and stock all condiments Reset tables/trays Complete all closing reports as assigned AM- Set up and deliver doorknob orders PM- Collect doorknob menus from guest rooms Attend department meetings May be required to work nights, weekends and holidays Relieve order taker/cashier as assigned: Take guest orders and record such as specified in departmental service procedures Utilize suggestive/upselling techniques when taking orders Input order into system and ensure transmission of food orders is verified by kitchen  Legibly document orders when system is down and distribute food orders to kitchen Process payment of guest checks according to accounting procedures Obtain cigars/cigarettes when requested by guests Follow maintenance program and cleaning schedule Replace flowers in bud vases Polish silver trays and coffee pots Expedite on floor or in kitchen as assigned Complete office paperwork (filing) Legibly document pertinent information in Room service logbook Legibly document maintenance needs on work orders and submit to manager Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Qualifications EDUCATION / EXPERIENCE The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential: Complete knowledge of and strict adherence to state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving Minimum of 18 years of age to serve alcoholic beverages 1-year experience as a Room Service Server Food handling certificate Desirable: High school graduate; some college Experience in Room Service order taking Certification in CPR REQUIREMENTS Physical While performing the duties of this job, the employee frequently is required to walk; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear  The employee is occasionally required to stoop, bend, kneel, crouch, or crawl The employee must be able to lift up to 50 pounds Communication Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding Ability to provide legible communication Computer skills Knowledge of P.O.S and manual systems WORK ENVIRONMENT The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.   The work environment is varied. Work is performed in both guest contact and non-guest contact areas. Noise level in the work environment is usually moderate except in mechanical areas and when using certain equipment.  

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