Jobs at Wind Creek Chicago Southland

• Supervisor - Asian Noodle Bar (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effectively using all assigned food and beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• F&B Attendant - Food Bazaar (Food & Beverage)

  THERE WILL BE NO OPEN INTERVIEWS ON 12/24. WE WILL RESUME OPEN INTERVIEWS ON 12/31.

• F&B Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effectively using all assigned food and beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Revenue Audit Clerk I (Revenue Management)

  The Revenue Audit Clerk performs numerous gaming and nongaming related audit and financial reporting functions, including verification of system reporting functions, and recording financial information by entering data into the computer, calculating and summarizing numbers, and drafting and reviewing financial documents for proper completion. Observes and checks inventory counts, maintains compliance with gaming regulations and completes other tasks as assigned by Revenue Audit Supervisor or above.

• Backwaiter (Chefs/Kitchen)

   The Steakhouse Back Waiter is responsible for clearing and re-setting tables. The Steakhouse Back Waiter also stocks side stations and assists with the service of food to guests.

• Executive Casino Host (Sales & Marketing)

  The Executive Host builds and maintains relationships with targeted gaming customers. Ensures proactive and on-going communication with target customers through outbound phone, face to face interactions, emails and letters. Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. The Executive Host offers complimentaries using established and approved guidelines, as well as, good judgment. Leverages property amenities and marketing program to drive customer loyalty and revenue.

• Security Dispatcher (Security)

  The Security Dispatcher is responsible for communication between the casino and security officers.  The dispatcher is essentially the “go-to person” for the entire facility, communication hub, help desk and general receptionist for back-of-the-house. Contact comes via radio, telephone, window access and walk-in.  This position involves a high level of guest contact and customer service.

• Spa Attendant - Male Amenities (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.

• Spa Attendant - Female Amenities (Spa)

  The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Grounds Tech I (Engineering/Maintenance)

  The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on grounds, parking garage, turf grass, shrubs, trees, and other plants, including courtyards; care and maintenance of fences, roadways, driveways, parking lots, pavements, walkways, amphitheater, ponds, fountains; and, related work to support operations to sustain Casino buildings, and infrastructure.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Network Administrator (Technology/IT)

  The Network Administrator oversees and manages the Local Area Network, Server\PC\Switch configurations, and assists the Corporate Networking team as needed. This role also provides technical support, installation, maintenance, and software training support.  Monitors/develops procedures for personal computer and network management.  

• Spa Director (Spa)

  The Spa Director is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide.  The Spa Director supervises and assures delivery of an exceptional spa experience to guests. The Spa Director inspires staff to deliver five-diamond guest service at all times.  The Spa Director provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Director is responsible for assuring that departmental objectives are attained.

• Line Cook - Steakhouse (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• Line Cook - EDR (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

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