Jobs at Wind Creek Hospitality

• Banquet House Attendant (Catering/Banquet)

  The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.  They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.

• Title 31 Analyst I - Magic City Casino (Finance/Accounting)

  The Wind Creek Hospitality Title 31 Analyst I reports to the Title 31 & AML Supervisor. The Title 31 Analyst I focuses on ensuring compliance with applicable laws, regulations, procedures, and best practices related to the Bank Secrecy Act (BSA) and anti-money laundering (AML) efforts.  He/she is responsible for auditing transactional records prior to the information being reported, making required reports, and communicating exceptions and concerns to department management.  He/she is also responsible for identifying, investigating, and reporting potential suspicious activity in accordance with the casino’s AML Program.

• Title 31 Analyst I (Finance/Accounting)

  The Wind Creek Hospitality Title 31 Analyst I reports to the Title 31 & AML Supervisor. The Title 31 Analyst I focuses on ensuring compliance with applicable laws, regulations, procedures, and best practices related to the Bank Secrecy Act (BSA) and anti-money laundering (AML) efforts.  He/she is responsible for auditing transactional records prior to the information being reported, making required reports, and communicating exceptions and concerns to department management.  He/she is also responsible for identifying, investigating, and reporting potential suspicious activity in accordance with the casino’s AML Program.

• Experienced Casino Dealer - Table Games (Table Games)

  The primary responsibility of the Experienced  Casino Dealer – Table Games is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Spa Concierge (Spa)

  The Spa Attendant - Female is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Nail Technician (Spa)

  The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

• Manager - Banquets & Catering (Catering/Banquet)

  The primary responsibility of the Manager - Banquets is to execute banquet food and beverage events according to banquet event order specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Host - Urban Table (Food & Beverage)

  The primary responsibility of the Host - Urban Table is to greet and seat guests in an efficient and friendly manner. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.

• Agent - Front Desk (Guest Services)

  The primary responsibility of the Agent - Front Desk is to sell and assign rooms, register guests, render bills, receive cash and credit payments while providing unmatched guest services. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Table Games Dealer School (Table Games)

  Table Games Dealer School (Entry Level/Non-Experienced Dealers) Position Purpose The primary responsibility of the Dealer – Table Games (Entry Level/Non- Experienced) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Host - Chop House (Food & Beverage)

  The primary responsibility of the Host - Chop House is to greet and seat guests in an efficient and friendly manner.  All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures. 

• Officer - Security (Security)

  The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property.  Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises.  Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability.  All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Player Services Representative (Sales & Marketing)

  The primary responsibility of the Representative – Player Services is to provide excellent guest service, exchange cash and chips for guests, issue counter checks at the gaming tables, assist guests with player card transactions, and make payouts to guests on winning Table, Slot and Sportsbook wagers in accordance with established procedures. Representative – Players Services is required to balance their cashier drawer at the end of their shift. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Specialist - Cleaning (Housekeeping)

  The primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed.   All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Attendant - Coat Check (Guest Services)

  The primary responsibility of the Attendant - Coat Check is to check-in, store, secure, and retrieve outerwear and assorted personal belongings for guests.  All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

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