The Player Services Representative assists in executing property promotions in order to maximize the profits of the gaming facility, giving correct change, accurately counting and recording assigned funds, verifying and documenting personal information for all transactions. Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and timely manner; Computes all monetary transactions, maintains accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank.
The focus of a Security Officer I is to approach and check identification of any person seeking to enter a Wind Creek Hospitality facility who appears to be under the age of 30 years. The Security Officer I walks the gaming floor and other areas on property. May transport guests in company vehicles. The Security Officer I is responsible for the security and safety of guests, team members and visitors. The Security Officer I is also responsible for the security and safeguarding of the casino’s property and assets. When posted at doors, acts as “first point of contact” with guests, greeting them as they enter the casino. This position involves a high level of guest contact and customer service.
The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.
The Bartender shall mix and serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facilities
The Maintenance Technician II performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. This is a Journeyman level position.
The Pool Service Attendant is responsible for the overall guest experience at the pool including, but not limited to: greeting all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, taking food and beverage (alcohol and non-alcohol drinks) orders, and stocking and preparing pool supplies for guests on a continuous basis. The Pool Service Attendant will provide oversight of the pool to ensure all guests are using the pool area safely, while also ensuring the guests food and beverage needs are maintained. The Pool Service Attendant is a seasonal position; once the pool season ends, the Pool Service Attendant will be given an opportunity to transfer into the Beverage Department.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling currency transactions. Must be competent, dependable, and trustworthy.
The Prep Cook is responsible for the timely preparation of all cold prep items including but not limited to: salad and sandwich dressings, dipping sauces, marinations, canapés, hors d’oeuvres, buffet displays and knowledge of banquets salad and dessert presentation. Assembles food onto plates according to written specifications, adhering to quality standards. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.
The Kitchen Worker is responsible for cleaning the plate ware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program. The Kitchen Worker also assists with the preparation of food products a directed by the Culinary Team leadership.
EVS Attendant II is responsible for the upkeep, cleaning and detailing of the gaming complex to include floors, ceilings, machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.
The Culinary Room Chef is the person in charge of the kitchen and is responsible for all aspects of food production, including menu planning, purchasing, costing, and planning work schedules. The Culinary Room Chef is also responsible for the execution of all aspects of food production in order to attract and retain gaming guests while contributing to the operating success of the Food and Beverage department. The Culinary Room Chef is responsible for providing fast, friendly and courteous service to Guests.