Jobs at Wind Creek Casino & Hotel Wetumpka

• Casino Concierge (Guest Services)

  It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.  This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service. All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

• Main Tech II (Engineering/Maintenance)

  The Maintenance Technician II performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment and utility systems. This is a Journeyman level position.

• Senior Director of Marketing (Sales & Marketing)

  Under the leadership of the property General Manager, the Senior Director of Marketing is responsible for leading and execution of all marketing strategies. This executive leadership role requires a deep understanding of the casino and hospitality industries. The Senior Director of Marketing will work in collaboration with the corporate Chief Marketing Officer and the corporate Marketing Directors to drive the acquisition and retention of gaming & non-gaming customers and to maximize revenue growth and profitability. This position reports to the General Manager and manages the following marketing departments: marketing planning, advertising & brand management, promotions & special events, entertainment, and marketing budget management & analysis.

• Steakhouse Server (Food & Beverage)

  The Specialty Server is responsible for providing friendly and efficient service of food and beverage items to all guests in the Fire Steakhouse.

• Steakhouse Server (Food & Beverage)

  The Specialty Server is responsible for providing friendly and efficient service of food and beverage items to all guests in the Fire Steakhouse.

• Marketplace Express Attendant (Food & Beverage)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• QC Coordinator (Sales & Marketing)

  The Service QC Coordinator will perform administrative tasks and services to support effective and efficient operations of the Service QC and Creator of Excitement Departments. This position will work directly with the Creator of Excitement to assist and lend support for all Guest Service and Team Member functions.  The coordinator will be responsible for updating all files and data for the department as well as disseminating information to appropriate departments and team members. The coordinator will use multiple office systems including Word, Excel and PowerPoint to carry out duties within this role.

• Sweet Sensations Attendant (Food & Beverage)

  The Attendant provides excellent service by taking and serving food and beverage orders to customers. The Attendant processes food and beverage transactions using cash, comps, coupons, and credit cards.

• Room Attendant (Housekeeping)

  The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

• Food Hall Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• EDR Line Cook (Chefs/Kitchen)

  The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders.  Sets up line cooking stations.  Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.

• EMT Officer (Security)

  The primary role of this position is as a Security Officer. The Security/EMT Officer is responsible for the safety of the guests, employees and visitors, and the security and control of the casino’s property and its assets. The Officer will also provide EMT support for any medical emergencies that may occur and provide initial response for all medical incidents.

• Front Services Runner (Guest Services)

  Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service.  Runners are also responsible for handling the guest’s luggage, ensuring that guests are comfortable and satisfied in their room upon arrival.

• Room Chef - Steakhouse (Chefs/Kitchen)

  The Culinary Room Chef is the person in charge of the kitchen and is responsible for all aspects of food production, including menu planning, purchasing, costing, and planning work schedules. The Culinary Room Chef is also responsible for the execution of all aspects of food production in order to attract and retain gaming guests while contributing to the operating success of the Food and Beverage department. The Culinary Room Chef is responsible for providing fast, friendly and courteous service to Guests.

• Starbucks Barista (Food & Beverage)

  The Barista contributes to Starbucks success by providing legendary customer service to all customers.  The Barista provides customers a Starbucks experience by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

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