March 20, 2023
1811 Ala Moana Blvd.
Honolulu, HI 96815-1601
The Director of Guest Services is responsible for the overall management of the Front Office operations. The position works with the Resort Leadership Team to develop and implement improvements to policies and operational systems to achieve outstanding service scores; maintain a proper budget allocation to improve business sustainability; and find opportunities that better equip the organization to achieve its established annual business goals.
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