March 31, 2023
180 SW 18th Avenue
Dania, FL 33004
A Director of Operations is responsible for all aspects of a hotel to make sure that it is running smoothly and making profit while ensuring that the guests have a positive experience and will want to stay again. Responsible for short and long term planning of day to day operations of the hotel areas in Front Office, Housekeeping, and Food & Beverage related areas. Recommends budget and manage expenses within approved budget constraints.
The hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Practices strong telephone and guest service etiquette. Accurately records reservations. Warmly greets and seats guests in the highest professional matter.
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