• Activations Call Agent (Guest Services)

  Activations Call Agents are eligible to receive Gasoline Assistance during their training period.

• Administrative Support Specialist (Administrative)

  Are you someone who flourishes with providing outstanding customer service, strong communicator /office support in efforts to deliver guest service expressing an upbeat and enthusiastic attitude! Hilton Grand Vacations is currently looking an Administrative Support Specialist.

• Analyst Portfolio Services Financial (Finance/Accounting)

  Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive.

• Call Transfer Agent - New Hire Performance Bonus up to $2500 (Guest Services)

  New Hires are Eligible to receive up to $2,500 in Performance Bonus

• Club Member Services Agent (Guest Services)

  Join us and be part of our growing team that creates vacation memories for our owners. Using their membership points, help our Hilton Grand Vacations owners plan priceless vacation memories via phone. Join the Club Team today and spend your day positively connecting our owners with the many potential adventures that await.

• Concierge Agent (Guest Services)

  > > HGV offers Day One Team Member Benefits, Competitive wages and Daily Pay * < <

• Concierge Agent (Guest Services)

  > > HGV offers Day One Team Member Benefits, Competitive wages and Daily Pay * < <

• Coordinator Marketing (Sales & Marketing)

  The Marketing Support team is responsible to assist with training new hires, verifying with the owner/customer that calls were booked correctly, and tour confirmations. Responsible to run designated reports used by the department, provide daily marketing updates, maintain communication between departments. This department is also responsible for contacting each booked tour individually prior to the tour date to ensure they meet and understand the qualifications for a virtual tour booking that includes all information is accurate in the system which includes rescheduling and saving cancelations.

• Coordinator Tel Business Operations (Operations)

  The Coordinator Tel Business Operations will coordinate telemarketing expenditures (Room Night Expense, ancillary fees) for the call centers and various sales centers. Research and prepare hotel billings to maintain current status on payments due to 3rd party hotels. Support Business Operations functions.

• Customer Care Agent (Guest Services)

  Our guests want to travel, and we are expanding our Customer Care team to respond. Join us and be part of a team that brings future vacation dreams to life. Using their pre-paid package details as a guide, our Customer Care Agents work via phone with our guests and future owners to schedule and/or reschedule accommodations and book their tours. This talented team also takes inbound calls from guests responding to marketing campaigns and helps them to find and book the perfect getaway vacation!

• Customer Care Supervisor (Guest Services)

  As a Customer Care Supervisor, you are responsible for supervising all aspects of the Customer Care Department to include, but not limited to coaching, training, monitoring calls, monitoring answer %, and enforcing the policies and guidelines of the department. Manage the Customer Care Team to increase efficiency and ensure outstanding service while achieving established goals. An ideal candidate is a leader who has a proven record of building and motivating strong teams while being able to be proactive in developing strategies to increase performance. The supervisor will need to be a team player that is well-versed in managing employees.

• Director of Call Center Training (Guest Services)

  Looking for an opportunity to lead a Learning and Development team? Have a desire to have an impact on the future of a growing company? This may be the perfect next step for you! The Director of Training in Direct Marketing will be responsible for assisting in developing the strategy and execution of learning programs for Direct Marketing teams at each level. This position will partner with corporate leaders to continually assess marketing plans to ensure efficient execution of sales strategies, leadership, and tactical learning programs. The Director must align the people, process, and policies with the values to build a learning organization committed to continued Team Member development while simultaneously driving business results.

• Entry Level Collector (Finance/Accounting)

  Hilton Grand Vacations is seeking an organized self-starter to join our dynamic Collections team! As a Remote Entry Level Collector, you will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail. The position will emphasize the handling/collecting calls, while following all State and Federal Laws, assist owners with a general understanding of the terms and conditions related to their ownership and contracts, and perform all collection activity in accordance with company and Federal regulations. Additional responsibilities include: * Collection activity that facilitates the maintenance of acceptable delinquency percentages as provided by financial management * Maintain required levels of phone activity, contact percentages and other key performance indicators * Legally, ethically, and confidentially handle any correspondence and/or payments received * Maintain detailed and organized support documentation related to the handling of any owner account. Request skip tracing * Assist all members of collections staff with daily processes and procedures when required When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests’ vacation dreams to life. Why do Team Members Like Working for us: * Excellent base pay with BONUS potential * 100% Remote Work from Home * Recognition Programs and Rewards * Discounted Hilton hotel rates worldwide! * 401(k) program with company match * Generous Paid Time Off * Employee stock purchase program * Tuition reimbursement programs * Numerous learning and advancement opportunities

• Entry Level Collector (Florida only) (Chefs/Kitchen)

  Hilton Grand Vacations is seeking an organized self-starter to join our dynamic Collections team! As an Entry Level Collector, you will be responsible for handling calls on any past due mortgage and/or maintenance accounts, to include third-party servicing and collecting, via phone and mail.

• Fulfillment Coordinator (Sales & Marketing)

  There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

• Funding Coordinator (Sales & Marketing)

  Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members! We offer a comprehensive benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and exciting travel benefits.

• Manager Funding & Securitization (Finance/Accounting)

  The Manager Funding & Securitization is responsible for managing a mid-size department effectively and efficiently to ensure proper requirements are met with accuracy when preparing loans for pledge availability to various Lenders as well as properly monitoring and tracking collateral between Hilton Grand Vacations and Custodian.

• Manager Sales Services Process Optimization (Sales & Marketing)

  The Manager, Sales Services Process Optimization role is a diverse and sophisticated role primarily focused on providing leadership for the SSPO team. Assess current and future processes within the Sale Services organization ensuring that those processes are efficient, effective, consistent, well-implemented and that they align with company and departmental strategies and objectives.

• Member Pre-Arrival Agent (Guest Services)

  Are you looking to grow your career and be rewarded for your successes? Don’t miss this opportunity to join our outstanding Marketing Team and experience the perks of working with an industry leader!

• Membership Support Coordinator (Sales & Marketing)

  Join an outstanding team dedicated to the administrative support related to HGVClub Memberships, Affiliated Resorts and Hilton Club New York.

• Mid Level Collector (Finance/Accounting)

  Hilton Grand Vacations is seeking an organized self-starter to join our dynamic Collections team! As a Mid Level Collector, you will be responsible for servicing/collecting, via phone and mail, any current or past due mortgage and/or maintenance accounts.

• Outbound Sales Advisor - New Hire Performance Bonus up to $2000 (Sales & Marketing)

  New Hires are Eligible to receive up to $2,000 in New Hire Performance Bonus

• Sales Executive In House (Sales & Marketing)

  A Sales Executive In House presents the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

• Sales Professional Hiring Event -April 11th Call Center - $2,000 New Hire Performance Bonus (Guest Services)

  Make your journey part of ours and SPRING into a New Sales Career with HGV

• Scheduler Worforce Management (Administrative)

  Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

• Title Resales Services Agent (Finance/Accounting)

  There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.

• Title Services Coordinator (Finance/Accounting)

  The Title Services team is looking for a new coordinator to join their team of dedicated professionals! As coordinator, you would support the daily activity associated with processing all contract files for closing, recording and associated processing.

• Title Services Coordinator (Finance/Accounting)

  Hilton Grand Vacations is looking for a Title Services Coordinator! Are you a hard worker, dedicated, detail oriented and have deeding experience? Now is your chance to become part of the HGV family! Assist in coordinating the daily activities associated with processing all contract files for closing, recording and associated processing.

• Trainer - Contract Services (Sales & Marketing)

  The Trainer Contract Services is responsible for meeting the training and education needs of all Contract Services Coordinators. The role requires collaboration with other CS Trainers and Sales Services leadership to continually analyze training needs, devise and implement plans for the provision of training, evaluate training effectiveness, and remediation plans.

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