May 10, 2024
2200 Harvard Street
Sacramento,
CA
95815-3306
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality"
Provided administrative support to Hilton Sacramento Arden West:
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality"
Provided administrative support to Hilton Sacramento Arden West:
Great Hilton travel benefits apply to this position.
Create group SRPs from definite bookings provided by the Sales Department
Do as Conrad Hilton would say and "Fill the earth with the light and warmth of hospitality."
As Senior Catering Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of Social Catering Manager or Convention Services Manager and Operations in her/his absence.
Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.
Great Hilton travel benefits apply to this position.
Create group SRPs from definite bookings provided by the Sales Department
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality"
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet Hilton’s high standards of quality.
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality".
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards.
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality".
Performs protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment.
Do as Conrad Hilton would say and "Fill the earth with the light and warmth of hospitality".
Plan and manage the sales effort of the Catering Department of the hotel to achieve customer satisfaction and quality service while meeting/exceeding revenue/profit goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals. Recruit, deploy, motivate, support and grow a team of Catering Sales and Convention Service Managers to do the same. Report and critique all Catering activities to the Cluster Director of Sales & Marketing. Enliven the Westmont Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.
Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality".
Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the building, swimming pool, etc. ESSENTIAL FUNCTIONS Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. Performs preventative maintenance assignments on a schedule basis (e.g., “room care”). Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintains the building exterior and “curb appeal”. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Engineering Personnel when needed. Perform any related duties as requested by supervisor/manager. KNOWLEDGE/SKILLS/ABILITIES Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. Basic mechanical aptitude for operation and repair of hotel equipment Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Skill in the use of basic hand and electric tools and familiarity with parts and materials is required. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Thorough knowledge of the layout of the building, sleeping and function rooms. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor. Ability to follow written and or verbal instructions. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces. Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air. Grasping, lifting and holding tools and having good finger dexterity is required. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Lifting and moving objects up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. EOE/AA
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