Jobs at Hiltons at McCormick Place

• Barista (Food & Beverage)

  We are seeking a positive, service-oriented, energetic and self-motivated Barista to join our team. The Barista will work closely with the hotel’s Food & Beverage team. This position’s primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Breakfast Host (Food & Beverage)

  Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests.  Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

• Assistant Starbucks Manager (Food & Beverage)

  The Food & Beverage Manager performs a key role on the hotel team by ensuring employee and guest satisfaction in every aspect of the food and beverage operation.  By promoting an environment of hospitality, cleanliness, quality, accuracy, and engagement, the Food & Beverage Manager is responsible for cultivating a best-in-class culture.

• Assistant Operations Manager (Rooms Division)

  Join our award winning team to inspire elevated guest experiences.

  The Assistant Operations Manager is responsible for the overall operation of the hotel specifically front office, housekeeping, and Food and Beverage Day to day operations. Tasked with cultivating a best-in-class team, the Assistant Operations Manager is responsible for leading hiring, training, and retention efforts.  A successful Assistant Operations Manager will lead a well-functioning hotel operation, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• House Person (Housekeeping)

  be a master of organization, efficiency, and cleanliness

  House Persons support the overall functionality of the hotel Housekeeping department.  Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work.  House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

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