Jobs at Holiday Inn Chicago North Evanston

• General Manager (General Manager)

  Status:                  Exempt Job Summary Oversees all aspects of the hotel operation, including: guest relations, front office, housekeeping, maintenance, finance, teambuilding, and staff development.  Responsible for all phases of hotel management, including:  sales and marketing, human resources, food and beverage, and budgeting/forecasting.  Empowers associates to provide superior customer care to guests, associates, and other visitors. Essential Duties And Responsibilities Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan Achieve budgeted sales and maximum profitability Create new programs in response to market conditions and revenue opportunities Protect the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions Properly administers policies and procedures for protecting the safety of guests and employees Prepares monthly reports for owners Ensures regular assessment and review of all hotel personnel by appropriate management staff Coordinates internal training and development programs Ensure hotel is in compliance with federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws Maintains a high personal visibility throughout the property and throughout the community Any and all job duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.  Minimum of five years of hotel management experience within a full-service hotel including F&B departments.  Knowledge of local competition and general industry trends. Strong leadership and a professional image. Language Skills Strong interpersonal, written and verbal communication skills. Ability to read and interpret documents such as safety rules, operating and maintaining instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees or the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Excellent decision-making ability and analytical skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Payroll systems; Development software; Internet software; Property Management software; and Database software. Other Ability to work a flexible schedule, including weekends and holidays. Must have a valid driver’s license with a satisfactory motor vehicle record.

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