October 16, 2019
705 South Telshor Blvd.
Las Cruces, NM 88011
Hotel Encanto is searching for a highly motivated individual who is exceptionally creative and motivated and has the desire to serve guests and provide an outstanding product with exceptional service. Must have a minimum of 2 years catering or convention service experience. Ability to budget revenues and maximize profitability related to the Catering Department's social market segment. Increase level of guest satisfaction by delivery of an outstanding product with exceptional service. Excellent people skills and operational problem-solving experience required. Respond to and resolve guest requests, challenges, or questions in a courteous and timely manner. Excellent verbal and written communication skills. Knowledge's able in all windows based application i.e. Excel, Word etc. Delphi or other Marketvision software experience helpful. Strong organization skills and attention to detail. Must be willing to take initiative but equally willing to take direction. Must be able to work beyond standard hours when necessary, including evenings, weekends and holidays, to accommodate client needs. Position is responsible for promptly responding to incoming leads, walk-ins and telephone inquiries of potential clients. Conduct property site tours with historical knowledge of location and significance of the building. Negotiate, prepare and draft contracts with clients. Responsible for closing sales, and following departmental yield management strategies to maximize profitability. Review contracts to ensure group details are addressed per contract. Conduct persuasive verbal sales presentations to prospective clients. Responsible for the productivity goals of the designated social market. Ability to design menus and customize each event to client's specifications. Creative thinking in presentations design, culinary skills and developing inspiration for the client. Prepare detailed thorough Banquet Event Orders for all events. Maintain accurate billing instructions between organization and in-house accounting department. Works with other departments to coordinate all details specifically required for events. Provide professional open communication with all team members and clients. Ensure that food service quality, function detail execution, service levels and the overall guest experience are exceptional and meet Hotel/Company standards. Our company has 13 properties within the State of New Mexico which offers you the opportunity to advance/grow with us. We invite you to submit your Resume on-line or you may go to our website at hhandr.com to apply. We look forward to the possibility of you becoming a part of our Heritage.
Hotel Encanto is looking for a true culinary leader that will help us create a new and exciting concept for the hotel restaurant and will bring passion and energy to the dinning scene of Las Cruces. This individual will provide leadership and direction to drive guests and team member engagement, achieve operational and financial excellence and uphold brand standards ensuring quality and consistency. The executive Chef is responsible for oversight of all culinary operations in the hotel including a new la carte restaurant, Azul Bar and Lounge, In-Room Dinning and Banquet Departments.
Hotel Encanto is searching for a reliable, self motivated individual to fill the position of P.M.Floor Tech. Must have the ability to manage multiple, and simultaneous responsibilities and to prioritize scheduling of work. Ability to complete work assignments accurately and in a timely manner. Position will require you to perform cleaning and maintenance of all floors to include tile, Mexican Saltillo tile and carpets. Must be able to complete work assignments in a timely manner. Utilize the appropriate chemicals and supplies according to procedure, and able to operate chemicals correctly and safely. Observe safety precautions at all times, using safety signs/wet floor. Ability to work without normal supervision. Position hours will be from 11:00 p.m. - 6:00 a.m. to avoid any guest/employee interruptions and will include weekends and some holidays. Our company has 13 properties within the State of New Mexico, which offers you the opportunity to grow/advance with us. We invite you to submit your Resume on line, or you can go to our web site at hhandr.com to apply, or you may pick up and Employment Application from our hotel Front Desk located at 705 S. Telshor Blvd., Las Cruces. We look forward to the possibility of you becoming a part of our Heritage.
The purpose of this position is to establish a remarkable first impression with all guests. In this position, you will be the main point of contact for guests throughout their stay. The Guest Host reports directly to the Front Office Manager. Essential hospitality & customer service standards must be used at all times: eye contact, smile, speak first, and engage in polite conversation. Responsibilities include welcoming and checking in guests in our one of a kind lobby. Articulate the story, inspiration and purpose of the property to our guests. Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Manage all aspects of our reservations system. Up sell room types, dinner reservations & spa appointments. Acknowledge special occasions with guests; weddings, birthdays, anniversary, etc. Providing room upgrades and amenities when applicable. Answer the phone, make reservations, take and distribute messages or mail and redirect calls. Respond to guest challenges and find the appropriate resolution in a professional and timely manner.
Hotel Encanto is searching for an individual who is passionate about food and service and thoroughly enjoy creating excellent experiences for our guests, to fill the position of Server. Individual must have a friendly, outgoing disposition. Previous serving experience is required with excellent oral communication skills and positive interpersonal skills. Restaurant Servers are responsible for positive Guest interactions, while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed. Position will be required to assist guests to be seated, take drink/food orders and serve guests. Must be able to lift up to 5-10 lbs. and work in a fast paced environment. Schedule will vary and will require some weekends and holidays. Our company has 13 properties within the State of New Mexico, which offers you an opportunity to advance/grow with us. We invite you to submit your resume on-line, or you may apply on our website at hhandr.com. We look forward to the possibility of you becoming a member of our growing company.
Hotel Encanto is searching for an experienced, reliable individual to fill the position of Restaurant Supervisor. At least 1-2 years experience as a Server and Supervisor is required. The position will require you to have cash handling experience, ordering experience, as well as social media advertising experience. Job will consist of assisting the F&B Dir. with coaching and developing the staff based on Garduno's/hotel requirements, scheduling, ordering and some social media advertising. Must be Alcohol and Food Serve Certified at time of hire. Schedule varies but will include some weekends and holidays. Our company has 13 properties currently in the State of New Mexico which offers you the opportunity to grow/advance with us. We invite you to submit your Resume on line, or you may go to our website athhandr.com to apply, or you may pick-up an Employment Application at the hotel Front Desk located at 705 S.Telshor Blvd., Las Cruces, NM. We look forward to possibility of you becoming a part of our Heritage.