• Assistant Director of Housekeeping (Housekeeping)

  The Assistant Director of Housekeeping works closely with the Director of Housekeeping to ensure high standards of guest satisfaction through cleanliness, amenity availability, and fulfilment of special requests.  As leader of the housekeeping department, the Assistant Director of Housekeeping must coach and train team members, assign workload according to hotel and labor standard, manage inventory and resources, and uphold standards of cleanliness.  The primary responsibility of the Assistant Director of Housekeeping is to coordinate needs of guests arriving/departing with the guest services team, adequately schedule team members to meet workload requirements, and ensure brand standards of cleanliness and upkeep are maintained.

• Banquet Houseperson (Catering/Banquet)

  welcome to first hospitality. employment for one? right this way...

  *Set up tables and events including chairs, dance floors, silver and china

• Banquet Server (Catering/Banquet)

  welcome to first hospitality. employment for one? right this way...

  We seek a positive, service-oriented, energetic leader to join our team as a Banquet Server. The Banquet Server will work closely with the hotel’s Food and Beverage Team. 

• Breakfast/Lunch Server (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Dishwasher (Chefs/Kitchen)

  Dishwashers are the backbone of the kitchen operation, ensuring cleanliness and readiness of all prep-, dish-, and bar-ware.  Dishwashers must be highly organized, efficient, and have a great attention to detail.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Guest Services Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

• Guest Services Supervisor (Guest Services)

  The Guest Service Supervisor leads the hotel’s front desk and guest services team.  Guest Service Supervisors must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As a leader, Guest Service Supervisor must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. 

• Laundry Attendant (PM) (Housekeeping)

  It all begins with crisp, clean linen...

  Laundry Attendants greatly influence overall guest satisfaction by ensuring bed and table linens and towels are properly cleaned and readied for guest use.  The primary responsibility of a Laundry Attendant is to ensure linens are in good condition and sorted, cleaned, folded, and available for use according to standard.

• Lead Mixologist - Speakeasy (Bartender/Mixologist)

  WANT TO HELP CREATE THE BEST COCKTAIL LIST IN TOWN?

  Our Lead Mixologist provides attentive, dynamic, and inspiring beverage service for our restaurant guests. Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success. Our Lead Mixologist must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of our Lead Mixologist is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. You and your vision will drive the future expectations of our cocktail prgrom!

• Lobby Attendant (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Room Attendant (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Sales & Marketing Coordinator (Sales & Marketing)

  The Hotel Fort Des Moines, A Curio Collection by Hilton is seeking a Sales & Marketing Coordinator. This position is responsible for assisting the sales and catering department in achieving their revenue and customer satisfaction goals by efficiently and effectively coordinating all sales and catering efforts. The successful candidate will also support the design, development, and implementation of all marketing initiatives. The position requires a high-energy, positive, self-motivated individual with excellent verbal and written communication.

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