A Line Cook is responsible for a high level of consistent meals according to recipes and standards, always keeping a clean and sanitized work area and exhibiting impeccable food presentation and garnishing, leading to exceeding guest expectations and creating repeat business.
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
The Banquet and Restaurant Operations Manager is responsible for overseeing all banquet and event operations from set up through break down while maintaining the highest standards of guest service, safety, and cleanliness. This position focuses primarily on banquet and event operations, which represent approximately seventy percent of the role, while the remaining thirty percent supports restaurant management and daily food and beverage service.