Jobs at Hotel Indigo New Orleans

• Front Office Supervisor (Guest Services)

  The Front Office Supervisor must ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front Desk team and providing support for all operations. The individual will be well versed in Front Office operations to assist the Agents with guest concerns and overall guest service.

• Night Auditor (Guest Services)

  A Night Audit is responsible for handling both Front Desk and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the Night Auditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The Night Auditor is also responsible for greeting, registering, and checking guests in and out of the hotel.

• Room Attendant (Housekeeping)

  The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties.

• Catering Sales Manager (Sales & Marketing)

  The Catering Sales Manager is responsible for soliciting and promoting catering business for the hotel. They are to generate catering business using proactive sales activities in accordance with established hotel brand standards. Responsible for communicating details to assist in the successful execution of catering events.

• Sales and Catering Coordinator (Sales & Marketing)

  The purpose of a Sales and Catering Coordinator is to answer sales office phones when sales staff is not available and respond to all sales inquiries accurately, timely and in a professional manner.

• Security Officer (Security)

  The Security Officer is responsible for the safety and security of guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures are enforced and that the hotel is in full compliance to all local, state and federal regulations.

• Bartender (Bartender/Mixologist)

  The role of a bartender is to provide an excellent guest experience, make signature cocktails, and offer recommendations regarding local craft beers and wines offered.

• Restaurant Server (Food & Beverage)

  A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

• Accounting / Administrative Assistant (Administrative)

  The Accounting/Administrative Assistant will focus on the daily accounting, payroll, and basic HR functions for the hotel in addition to various administrative tasks for multiple departments or department heads. The ideal candidate will have an acute sense of detail and understanding of basic accounting functions as they pertain to a hotel environment. Hotel Experience is Mandatory, with knowledge of Opera PMS. M3 and Profisword a plus.

• Front Desk Agent (Guest Services)

  The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

• Houseperson (Housekeeping)

  A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.

• Engineer (Engineering/Maintenance)

  The hotel Engineer has the responsibility of working with the Chief to preserve the building’s overall operational condition and functionality. This role requires a thorough professional with a practical approach and attention to detail that can work both autonomously and responsibly, while maintaining the building and common areas in the best possible condition and observing all health and safety guidelines.

• Bartender (Bartender/Mixologist)

  The role of a bartender is to provide an excellent guest experience, make signature cocktails, and offer recommendations regarding local craft beers and wines offered.

• F&B Manager (Food & Beverage)

  The Food & Beverage Manager must have previous food service and bar experience and possess outstanding leadership and guest service skills. This position is responsible for maintaining high standards of guest service, safety, and cleanliness. The Food & Beverage Manager will ensure that each guest has a positive experience and that all expectations are exceeded, while resolving any issues that may arise. They will be responsible for exemplifying our culture.

• Kitchen Manager / Lead Cook (Chefs/Kitchen)

  The Kitchen Manager/ Lead Cook is responsible for ensuring levels of food quality are maintained while achieving anticipated food and beverage revenue metrics, profit margins, and fostering a positive work environment. They will be responsible for exemplifying our culture as they supervise the kitchen staff on-duty.

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