Front Office associates are the first and last to meet our guests and we need to make a great impression. Hyatt Regency John Wayne Airport Newport Beach is looking for associates that will deliver that great impression. Associates are responsible for the guest registration process and hotel communication. Other duties include processing forms of payment and responding to guest inquires. This important role is responsible and has a direct impact for creating the guest experience. If you have great communication skills and love customer service then we would like to hear from you.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Under the direction of the Senior Manager, Hotel Operations, Guest Service /Front Office Manager, is responsible for directing and administering Front Desk operations in the Hotel's continuing effort to deliver Best-in-Class guest service and financial profitability through the managing of all daily Front Desk operations.