September 19, 2019
440 14th Street
Denver, CO 80202
Looking for passionate hospitality professionals. "Passion Works Here"
SKILLS • Understanding of hotel accounting processes including AP, AR, GL, and cash. • Understanding of Front office accounting processes including PMS, POS, Guest Ledger, and Audit. • Understanding of Accounting Standard Operating Procedures (SOPs) and Internal Control Best Practices. • Strong analytical abilities. • An intermediate ability to use standard software applications and hotel systems. • Strong skills in problem solving, and organization. • Knowledge of overall hotel operations as they affect the accounting department Understanding of purchasing and inventory controls. • Ability to troubleshoot technology related issues. • Effective decision making skills. • Ability to influence department managers in procedural issues & requirementsSUMMARY The Accounting Manager will oversee the daily operation of the Accounting office. Primary responsibilities include timely completion of required accounting tasks per the White Lodging Best Practices, audit and control, financial analysis, working capital, and cash controls.RESPONSIBILITIES • Oversees the AP, AR and Cash functions. • Ensures compliance with all Generally Accepted Accounting Principles (GAAP) and the Uniform System of Accounts for the Lodging Industry (USALI). • Maintains a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks. Ensures compliance with all appropriate and required Standard Operating Procedures (SOPs). • Supports the implementation of the property’s annual business plan. Generates and reviews financial reports that are linked to the plan’s financial goals. • Attends critique meetings to review information with management team. • Counsels the Hotel General Manager on existing and evolving operating/financial issues. • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. • Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making. • Reviews audit issues and makes corrections as necessary. • Reviews the P&L for accuracy. • Establish procedures with the GM to ensure department managers are accountable for Standard Operating Procedure (SOP) compliance. • Monitors systems to ensure accuracy of data (e.g., outlet menu prices) and support the achievement of revenue goals. • Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Documents tax exempt transactions. • Ensures hotel permits, licenses and if applicable vendor contracts are current. • Performs other duties as assigned to meet business needs.
"Passion for guests and associates" " Inspires followership"
EDUCATION/EXPERIENCE College degree required (minimum of a 2-year degree). Hotel Front Desk Experience in similar leadership role required. Key Accountabilities Guest Service Scores – ensure goals are met for all guest service related measurements Department Budget – Meet budgeted wages and general expenses Associate Relations – Associate Engagement Survey plans and actions implemented and measured
Great Benefits include: Medical, dental, vision, 401k, PTO, Vacation, Tuition Reimbursement, free parking, discounted RTD Flex pass, discounted meals
HOUSEPERSON SUMMARY Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites. RESPONSIBILITIES Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way. Pick up keys, assignments, and checklist. Restock linen closets, linen and storage rooms with linen and supplies. Clean and organize linen and storage rooms daily. Complete daily checklist. When necessary, strip guest rooms of linen and trash. Move dirty linen and trash from guestroom floors. Move dirty plates and glasses from GRA carts and hotel hallways, transporting them to the dish area. Clean and sanitize guest room glasses. Restock housekeeping carts with clean, sanitized glasses and cups. Vacuum and/or mop hallways and stairwells. Keep guest loan items clean and sanitized. Return guest loan items. Assist guests with luggage when necessary. Properly maintain vacuum and other equipment. Perform interim carpet cleaning and spot treatments. Answer two-way radio promptly and courteously, using the radio earpiece. Move deliveries to proper storage areas. Help with laundry operation, when required. Communicate changes in suite status with the Front Desk. Assist the Engineering Leader in resolving guest complaints concerning the Maintenance Department. Deliver cribs, roll-away beds and various related items to guestrooms as requested by supervisor or guest. Remake roll-away beds and cribs. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk. Perform assigned duties in emergency situations. Accommodate guest special requests courteously. Answer guest questions regarding hotel and local area facilities, services, and hours. Carry out any reasonable request by Management. Perform other duties as assigned. Available to work nights, weekends, and holidays as necessary.When Housekeeping Aide is also responsible for public area cleanliness:
We are GROWING!! We offer a competitive salary and a great career opportunity to advance your career!
Have you ever wanted to train a team of new employees? Has the thought of becoming a supervisor ever crossed your mind? What about a Director of Housekeeping? When you work with White Lodging, ALL OF THAT IS POSSIBLE! Whatever your goals, we are here to help you reach them.
Hyatt Place Hyatt House Downtown Denver Hotel-prior experience recommended.
Great benefits include, medical, dental, vision, vacation, life insurance, holiday pay,401k, tuition reimbursement, free parking, tickets at work, employee assistance program, discounted Flex pass,
DUAL OPERATIONS MANAGER-overseeing F&B and Housekeeping Departments
Great benefits include, medical, dental, vision, employee assistance program, tickets at work, 401k, tuition reimbursement, PTO, vacation, free covered parking, discount Flex pass, discount meals.
PUBLIC AREA ATTENDANT 2nd shift-Work nights, weekends, and holidays as necessary SUMMARY The Public Areas Housekeeper maintains overall cleanliness of the hotel’s public space by cleaning all assigned areas thoroughly on a daily basis.RESPONSIBILITIES Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the White Lodging Way. Pick up and sign for keys and radio following proper key control procedure. Respond promptly and efficiently to guest complaints and needs. Respond to pages and radio calls immediately. Complete duties on the daily checklist/railroad schedule. Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves and goggles when handling chemicals. Complete Chemical Training and Blood borne Pathogen Training. Clean public areas including restrooms, floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, health club, pool, exercise room, business center, guest laundry, game room, gift shop, and pre-function space and restock supplies. Clean elevator tracks, walls and doors. Use wet floor signs as required. Clean and polish glass, windows, mirrors, vending machine, ice machines, house telephones, public telephones and wall fixtures. Buff, wax and polish floors. Vacuum, shampoo and remove gum spots from carpets as required. Remove all litter from public space, dust thoroughly. Stock supply cart. Clean guestrooms as needed in accordance with productivity standards. Clean the guest laundry and restock supplies. Ensure security and confidentiality of all guest and hotel information and material. Practice energy conservation at all times. Notify manager of maintenance issues. Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule Attend work on time as scheduled and adhere to attendance policy. Participate in daily preshift. Utilize property Service Recovery/Defect Tracking processes. Report unsafe conditions and suspicious activity to Loss Prevention/Management. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. Promote teamwork and associate engagement. Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures