April 25, 2024
2121 M Street NW
Washington,
DC
20037
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards.
Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures.
Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
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