• Front Desk Agent (Guest Services)

  The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

• Front Office Manager OEM/HM (Guest Services)

  The Front Office Manager is responsible for the successful operation and administration of all front office departments to include: front desk, bell/door, concierge (if applicable). The Front Office Manager must ensure that the department is continually balanced while focusing on providing an exceptional experience to every guest and maximizing department profitability at the same time. The Front Office Manager is responsible for ensuring that all front office operations are carried out professionally, to standards and at the highest level of service. The Front Office Manager will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through the creation, development and maintenance of a competent, motivated and empowered front office staff. The Front Office Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff, supervisors and managers on a daily basis. The Front Office Manager will serve as the front office liaison to all other hotel departments.

• Housekeeper (Housekeeping)

  The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

• Housekeeping Aide (Housekeeping)

  The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.

• Loss Prevention Guard (Security)

  The Loss Prevention Guard monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. He/she also anticipates potential problems and reacts to disturbances and prohibited conduct. This position responds to emergency situations as needed.

• Night Auditor (Guest Services)

  The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

• Operations Manager OEM/HM (Guest Services)

  Crestlineis looking for a talented person who has a genuine care and passion for service to join their leadership team as the Operations Manager.

• Public Space Attendant (Housekeeping)

  The Public Space Attendant will clean and maintain all items and surfaces in designated areas, ensuring hotels standards of cleanliness. 

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