October 24, 2021
400 S Boston Ave
Tulsa, OK 74103
Hyatt Place Tulsa Downtown is seeking an experienced, talented, driven leader to fill the critical role of Assistant General Manager
The Assistant General Manager is involved in all facets of property management, including sales and revenue, operations, budget and personnel. The AGM is responsible for leading, supervising and managing the Front Desk department, Night Audit, accounting, and reservations. He/ she is responsible for providing and ensuring attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing revenue and occupancy. He/she is also responsible for reservation and inquiry calls, accounts payable and accounts receivable. He/she is expected to develop and promote superior service skills in dealing with clients, guests, and co-workers. Additional duties may include working with food & beverage, housekeeping and maintenance when applicable. The AGM tends to all facets of the hotel in the absence of the General Manager.
Hyatt Place Tulsa Downtown is looking to put your hospitality skills to work; Flexible schedules are available Immediate hire.
Hotel Front Desk Hosts set the tone for a guest’s experience. A warm and friendly smile can turn a stressful travel day into the relief and relaxation of feeling at home. Front Desk Hosts check guests in, answer questions, and are a general resource that guests can rely on. Are you friendly by nature? Do you enjoy making others feel welcome? Are you always the one offering to be the host? Then being a front desk host might be a rewarding career for you. You can help create a home away from home for guests as you expand your career in the hospitality industry. Front desk host positions are great ways to learn the inner workings of a hotel. Explore Front desk host opportunities today ESSENTIAL JOB FUNCTIONS: Meeting and greeting customers with a warm welcome and smile Handling customer complaints and comments Complete daily checklist as required Prepare/serve food and beverage items for customers (could require food and beverage certifications) Ensure any cash overage/shortage is accounted for and balanced Adhering to rate and credit policies and procedures Addressing problems and concerns Motivate and lead by example for all team members Attend departmental meetings to review guest scores, new procedures and other important information Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook; expected to report to work on scheduled days and at scheduled times Knowledge and operation of brand operating system Communicate with all hotel departments efficiently Check guest in/out, room assignments and special request Knowledge of accounting, cash handling, credit and billing procedures for all transactions OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Customer service experience required High school diploma required COMPETENCIES Excellence in communication both verbal and written Time management and problem-solving skills Self-motivated, well organized, and goal-oriented Excellent customer service skills Computer software skills ORGANIZATIONAL STRUCTURE Reports to the General Manager and AGM or Gallery Host Supervisor This position does not have supervisory responsibility WORKING CONDITIONS AND PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including evenings, weekends,and holidays. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. ACKNOWLEDGMENT OF RECEIPT AND BASIC UNDERSTANDING The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move employees from their accustomed shift and alter assigned duties as business dictates. This job description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Host position, click Apply Now and complete an application for the Front Office Host position on the Hyatt Careers Site
Now hiring for Night Auditor/Host positions for an immediate start. Join our team and be part of the newest hotel in Tulsa Downtown, The Hyatt Place.
At Hyatt Place, we believe our guests select Hyatt Place because of our caring and attentive hosts who are focused on providing efficient service and meaningful experiences. Night Adult/Front Desk host are responsible for the guest registration process and communication of hotel services. This highly visible role gives opportunity for meeting and exceeding guests needs and has a direct impact on creating the guest experience. Hyatt Place hosts work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Join our team at the Hyatt Place located in Tulsa Downtown
The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry, painting, and plumbing etc. May require driving shuttle van when needed (property specific).
The Sales Manager is responsible for developing and growing existing accounts and generating new business to ensure that Rooms and (food and beverage) revenues meet or exceed budget in order to maximize revenues and profits while maintaining guest/client satisfaction. The Sales manager is responsible for communicating requirements of all group sales to operations team