September 25, 2023
9700 West Military Drive
San Antonio, TX 78251
The leader will have responsibility for all aspects of the Hyatt Vacation Club at Wild Oak Ranch operations, including guest and employee satisfaction, and financial performance, ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, holds property leadership team accountable for strategy execution and guides their individual professional development. Builds HVC Homeowners Association, Board of Directors and HVC Club member owner loyalty through proactive communication, setting and managing expectations and delivering product expectations for their ownership. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents brand values in all leadership actions.
Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with experience closing sales and providing customer service to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program, our points-based ownership product. As a Trial Membership Representative, you will offer guests and potential Owners trial ownerships with specially priced vacation packages.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
This is a non-exempt position and will be paid on an hourly basis with overtime paid in accordance with state and federal law.
Do you consider yourself the organizer in your friend group? Enjoy learning and teaching in creative ways? Value a cooperative, supportive environment? If so, Recreation programming at Hyatt Vacation Ownership might be the place for you! You will have the opportunity to actively engage our Owners and guests, while experiencing our dedication to the well-being of our associates.
*Eligibility: Must have worked in the timeshare industry for at least one year