Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. What's in it for you?
The Guest Experience Manager is responsible for leading the resort's overall guest experience strategy, service recovery efforts, and Manager on Duty (MOD) operations. This position serves as a visible leader throughout the property, ensuring exceptional guest satisfaction through proactive engagement, rapid issue resolution, cross-departmental collaboration, and consistent execution of brand service standards.