The Front Office Manager will serve as a key point of contact for both hotel guests and associates while supporting all departments. They will serve as a role model for Buckhead America’s culture and will work in a hands-on capacity to maximize efficiency and profitability while creating a positive work environment that results in exceptional guest and associate experiences. This is a salaried position with a range of $42-45k/year.
Perform preventative maintenance on hotel property. This includes ensuring all work orders are completed regarding basic painting, carpeting, plumbing, and electrical.
Lead the Housekeeping/Laundry department of the hotel. Ensure guest rooms, public areas, and hotel exterior are clean and in excellent condition. Coach, mentor, and motivate all Housekeeping/Laundry associates while implementing the Company culture for all associates and guests. This is a salaried position with a range of $40-42K/year.
Provide excellent service to guests throughout their stay. Make reservations, check guests in/out, answer all incoming calls, respond to any guests’ requests, and solve issues quickly. Share information about hotel amenities and make recommendations about surrounding area.