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Waterpark Maintenance CPO/Shift Tech Part-Time

posted November 16, 2017

Kalahari Resort & Conventions - Sandusky, OH
Sandusky, OH
412791 l

About This Job


To provide waterpark maintenance necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.



A minimum of 4 years of progressive experience in a hotel/resort, waterpark, theme park, construction, or related field in maintenance; or a 2-year college degree and 2 or more years of related experience.

LICENSE/PERMITS REQUIRED: Value driver's license required.

REQUIRED SKILLS: Knowledge of leisure activities/commercial recreation in a "for profit" setting is preferred. Knowledge of waterpark maintenance and its day-to-day functions within a resort is helpful.


Possess excellent basic math skills.


Have knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance. Have knowledge of ride maintenance schedules, and repairs. Have knowledge of waterpark rides and daily operations for a Waterpark or leisure/vacation venue.


  • Possible heavy workloads; exerting up to 50 pounds of force to lift, carry, push, pull, or other wise move objects.
  • Bending, stooping, kneeling, reaching involved.
  • Must be able to work in warm/humid settings and hot/humid weather for indoor and outdoor waterpark environments.
  • Be able to work in a standing position for long periods of time (up to 8 hours).
  • Be able to work weekends, nights, and holidays.


  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
  • Must be able to adapt to a broad range of customer interactions, inquiries, and complaints.
  • Must be able to work with data, and basic arithmetic functions.
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
  • Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.


  • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs of Kalahari Resorts.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Assist Maintenance Supervisor to ensure that all waterpark rides are inspected daily, weekly, and monthly.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Assist Maintenance Supervisor to prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the ride manufacturer's preventative maintenance programs.
  • Be knowledgeable of policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, and county and municipal regulations that pertain to health, safety and labor requirements of the associates and guests.
  • Fully understand and comply with all federal, state, and county and municipal regulations that pertain to rides safety, inspections, and yearly inspection with all authorities.
  • Provide advice and suggestions to the Maintenance Supervisor as needed.
  • Participate in the Daily Promise line-up meetings and attend safety meetings when needed.
  • Assist with audits and inspections by outside agencies when needed.
  • Ensure waterpark is maintained so that guests are not inconvenienced because of repairs.
  • Monitor and ensure that the pools are kept in the correct chemical balance.
  • Responsible for the cleanliness of all pools for both indoor and outdoor waterparks.
  • Maintain and accurately record computerized journals of all readings in the pools.
  • Maintain an accurate inventory level of chemicals and make purchases when necessary.
  • Assist with the waterpark appearance, making sure all areas are clean, neat, organized, sanitized and safe.
  • Other duties as deemed appropriate by the Waterpark Maintenance Supervisor.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


About This Employer

Who We Are

As a growing all-under-one-roof premium destination resort brand that focuses on being the industry leader in play, stay, eat and meet; everything we say and do at Kalahari Resorts & Conventions stems from our love of family and our goal of creating an oasis for spending time with those you care about most.  Being family-owned, there is a conscious thought in developing multigenerational adventures that are unique.  Being authentically-African themed, with the influence of Ubuntu (Swahili for togetherness) always top of mind, each year the ownership returns to the continent to source art and inspiration for each property.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand recruiting as a mission, with the individual as the most important element in the process.  In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through.  Whether a current opening exists or not, relationship building is critical to the success of our company.

Team Characteristics

Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions.

Many of our associates have been given the tools to be a success and have built careers.  Sixty-one percent of our leadership team has been promoted into their roles.  As an employer-of-choice, we’ve held on to A-players that seek responsibility and want to learn.

Each day, from intern to executive, we’re empowered to push the boundaries of hospitality through positively affecting the guest experience in a for-profit environment.  Questioning prior policy and strategy is routine, and each associate is required to not only be attentive to detail, but to dream and be curious about what could be.

Synergy, collaboration and the willingness to take risk is at the heart of our culture.  We must continually embrace change, while remembering that welcoming each guest is what brought our brand to the forefront.