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Restaurant Server/Bartender Part-Time

posted September 25, 2019

DoubleTree by Hilton Hotel Charlotte Airport
Charlotte, NC
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We need someone cheerful, bubbly and self-motivated with customer service. Please contact Kevin Zahn, F&B Director at kevin.zahn@hilton.com or Andrea Mobley at andrea.mobley@hilton.com.
692430 l

About This Job

Job Description

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Be familiar with the organization of the restaurant and lounge and know the function of each job position.
  • Have a thorough knowledge of menus and specials in the restaurant.
  • Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
  • Clear, clean and reset tables as needed.
  • Be familiar with the operation of the Micros P.O.S. system.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures, and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked, tidy and clean.

Job Requirements

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Food Handlers certification (must comply with State regulations)
  • Micros Point of Sale system knowledge a plus.

 Physical Requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Weekends required.

Mental Requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

Benefits

401K retirement plan 

Team member travel benefits


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About This Employer

DoubleTree by Hilton Hotel Charlotte Airport

2600 Yorkmont Road
Charlotte, NC 28208

(704) 357-9100

173 Room Hotel

doubletree3.hilton.com

At A Glance

At DoubleTree by Hilton Hotel Charlotte Airport,  a friendly member of our staff is waiting to greet guests with a warm, chocolate chip cookie. Beautiful surroundings might make visitors forget that our hotel is located so conveniently close to Charlotte Douglas International Airport, just 4.5 miles away; uptown Charlotte, South Park, Carowinds, Charlotte Bobcats Arena and Bank of America Stadium. 

Anyone can hold their next business meeting or social event in one of our eight venues. The elegant ballroom can accommodate up to 200 guests. Guests can exercise in the fully equipped fitness room or tone their body by swimming in the pool. They can dine at our hotel restaurant, Treetops Cafe, where delicious American cuisine is available for breakfast, lunch and dinner. Room service is also available.

This Charlotte airport hotel offers luxury amenities with all the comforts of home.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.