posted November 16, 2017Kalahari Resort & Conventions - Wisconsin
JOB SUMMARY The Truck drivers are responsible for moving linen and stock between buildings/properties.
EDUCATION REQUIREMENTS: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
LICENSE/PERMITS REQUIRED: Must have a valid driver's license for the applicable state.
REQUIRED SKILLS: Must have good customer relation skills, have great attention to detail, able to work independently without supervision and be a team player. Basic working knowledge of equipment such as Vacuums, Electric Housemen Carts, and Hydraulic Lift Trucks helpful.
KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: None
PREVIOUS EXPERIENCE REQUIRED: Experience with properties (Hotels and Resorts) in excess of 500 rooms is helpful.
PHYSICAL REQUIREMENTS: Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects. Flexible and long hours sometimes required including weekends and holidays. Ability to stand for entire shift and/or walk, bend, stretch for long periods of time. Must be able to clean floors with large industrial equipment for long periods of time.
MENTAL REQUIREMENTS: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure.
ESSENTIAL DUTIES & FUNCTIONS Deliver items to guest rooms, keep housekeeping closets clean and stocked and assist room attendants when needed by stripping beds, running linen and cleaning rooms. Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning. Use daily checklists to complete cleaning projects such as: elevator lobbies, ash urns, glass tables, furniture, ice machines, vending machines, elevator doors/frames, service landings, linen closets, stairwells, and polish floors. Use proper two-way radio etiquette at all times when communicating with other associates. Maintain housekeeping closets keeping them clean and orderly and advise supervisor of low inventory of amenity items. Separate linens and properly move them to laundry for cleaning in an efficient manner. Distribute and deliver clean linens to housekeeping closets as business volume demands. Ensure lost and found procedures are carried out according to resort and department standards. Practice and understand safety requirements and hazardous materials handling to ensure a safe environment for guests and fellow associates. Turn all keys and assignment sheets in at the end of each shift to the housekeeping office. Be familiar with proper guest room cleaning procedures and assist room attendants with cleaning when needed. Pick up and properly dispose of dirty linens and trash in accordance with resort procedures. Vacuum guest corridors and assigned areas. Report maintenance issues to Supervisors. Maintain all work areas and ensure Housekeeping equipment is free of safety violations. Assist housekeeping associates as needed to deliver cribs, roll-aways, flip beds, etc. Report any hazardous conditions or broken equipment immediately to the proper personnel. If applicable, operate laundry box truck with hydraulic lift to transport laundry between laundry department and housekeeping closets in areas such as Sands Building or Condo areas. Participate in Daily Promise meetings and trainings as required by management. Perform other duties as requested from management. Comply at all times with Kalahari standards and regulations to encourage safe and efficient hotel operations.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Who We Are
As a growing all-under-one-roof premium destination resort brand that focuses on being the industry leader in play, stay, eat and meet; everything we say and do at Kalahari Resorts & Conventions stems from our love of family and our goal of creating an oasis for spending time with those you care about most. Being family-owned, there is a conscious thought in developing multigenerational adventures that are unique. Being authentically-African themed, with the influence of Ubuntu (Swahili for togetherness) always top of mind, each year the ownership returns to the continent to source art and inspiration for each property.
We promise to deliver products and services beyond expectations.
We understand recruiting as a mission, with the individual as the most important element in the process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions.
Many of our associates have been given the tools to be a success and have built careers. Sixty-one percent of our leadership team has been promoted into their roles. As an employer-of-choice, we’ve held on to A-players that seek responsibility and want to learn.
Each day, from intern to executive, we’re empowered to push the boundaries of hospitality through positively affecting the guest experience in a for-profit environment. Questioning prior policy and strategy is routine, and each associate is required to not only be attentive to detail, but to dream and be curious about what could be.
Synergy, collaboration and the willingness to take risk is at the heart of our culture. We must continually embrace change, while remembering that welcoming each guest is what brought our brand to the forefront.