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Double Cut Food Runner Part-Time

posted November 16, 2017

Kalahari Resort & Conventions - Wisconsin
Wisconsin Dells, WI
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412772 l

About This Job

FOOD RUNNER DEFINITION:

The Food Runner assists the service staff in the service of food for the guest. The role of the Food Runner is to help make service more efficient and timely and to guarantee the best possible Double Cut dining experience for the Guest.

REPORTING STRUCTURE

The Food Runner reports directly to the Front of House Manager on duty. During your shift you will work mainly with the expo chef and the service staff.

JOB RESPONSIBILITIES

Here is a general list of responsibilities to give an understanding of what will be done during a shift, but the responsibilities as a member of the Double Cut team are not limited to this list.

  • Completes all side work
  • Sets up food carts for service
  • Communicates with and supports all team members to better serve the guests
  • Helps expo chef build tickets on food cart
  • Monitor each guest's dining experience
  • Food timing standards, pre-set tables for food, clear tables for next course
  • Work as a team and use positive communication skills at every opportunity
  • Follow The Standards of Execution
  • Follows The Double Cut Promise

PHYSICAL REQUIREMENTS

  • Must be able to work in a fast paced, high energy, and physically demanding environment for periods of up to 8 hours in length.
  • Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus pans and trays frequently weighing up to 50 pounds 60% of the shift.
  • Must be able to speak clearly and listen attentively to guests and other associates.
  • Must be able to hear with 100% accuracy with correction.
  • Must be able to see to 20/20 vision with correction.
  • Must be able to speak the primary language of the restaurant, appropriate to its location.

EDUCATION AND EXPERIENCE REQUIREMENTS

A high school education or equivalent is preferred, but not required. Minimum of 1 years fine dining experience at like restaurants is HIGHLY RECOMMENDED!

Appearance standards:

  • You must maintain a clean, crisp professional appearance.
  • All pants and shirts must not be faded.
  • No facial piercings, large dangling or excessive earrings, visible tattoos or extreme-colored hair.
  • No bracelets s determined by health department and management staff, watches only
  • All grooming standards must be maintained. This includes no excessive perfumes or colognes.
  • Safe, comfortable, black non-skid shoes are required. Shoes must be clean and neat in appearance and have a closed toe. Matching black socks must be worn at all times.

TRAINING REQUIREMENTS

The Food Runner will be expected to complete up to 2 weeks and be available on a full-time basis, training, where all policies and daily procedures of Kalahari and Double Cut will be introduced. Specifics about your job role will also be introduced. The Food Runner must memorize the floor charts, seating numbers and store layout. The Food Runner must have a good working knowledge of the menu, and pass all quizzes/tests prior to being scheduled for a shift.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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About This Employer

Kalahari Resort & Conventions - Wisconsin

1305 Kalahari Drive

Wisconsin Dells, WI 53965

Telephone (608) 254-5466

Reservations (608) 254-5466

756 Room Resort

www.kalahariresorts.com

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Who We Are

As a growing all-under-one-roof premium destination resort brand that focuses on being the industry leader in play, stay, eat and meet; everything we say and do at Kalahari Resorts & Conventions stems from our love of family and our goal of creating an oasis for spending time with those you care about most.  Being family-owned, there is a conscious thought in developing multigenerational adventures that are unique.  Being authentically-African themed, with the influence of Ubuntu (Swahili for togetherness) always top of mind, each year the ownership returns to the continent to source art and inspiration for each property.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand recruiting as a mission, with the individual as the most important element in the process.  In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through.  Whether a current opening exists or not, relationship building is critical to the success of our company.

Team Characteristics

Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions.

Many of our associates have been given the tools to be a success and have built careers.  Sixty-one percent of our leadership team has been promoted into their roles.  As an employer-of-choice, we’ve held on to A-players that seek responsibility and want to learn.

Each day, from intern to executive, we’re empowered to push the boundaries of hospitality through positively affecting the guest experience in a for-profit environment.  Questioning prior policy and strategy is routine, and each associate is required to not only be attentive to detail, but to dream and be curious about what could be.

Synergy, collaboration and the willingness to take risk is at the heart of our culture.  We must continually embrace change, while remembering that welcoming each guest is what brought our brand to the forefront.