posted July 9, 2019WoodSpring Suites Phoenix Peoria
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a different kind of extended stay hotel, WoodSpring Suites Phoenix Peoria has low weekly rates, incredibly clean and comfortable rooms, and a professional, friendly staff that support guest needs around the clock. We are pet-friendly. Business travelers, air force members, traveling medical professionals, patients and families, students, tourists, spring training/cactus league fans, and anyone relocating to and within west Phoenix, Glendale, and the area, will appreciate the low cost comforts of home while away from home. Pet-friendly rooms (see below), free wi-fi / free wireless internet, in-room kitchens in every room, and guest laundry and vending available at all times keep guests comfortable and improve the value of our low monthly rates and extended stay rates.
WoodSpring Suites Phoenix Peoria is an extended stay hotel that emphasizes guest comfort and low rates. Our unique extended stay hotel offers three room types, all with double/full-sized beds and sleeper sofas in select rooms. Every suite has an in-room kitchen that is complete with counter, stovetop, cupboards, prep sink, microwave, and full-sized refrigerator and freezer. All guests have access to on-site, 24/7 laundry facilities and vending machines – ideal for extended stays – and free wi-fi / free wireless internet.