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Night Auditor

posted October 22, 2017

Hyatt Regency Aurora Denver Conference Center
Aurora, CO
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530225 l

About This Job

The Hyatt Regency Aurora-Denver Conference Center - Managed by Commonwealth Hotel Collection, LLC. We are a leading franchisee of Marriott, Hyatt and Hilton brands, committed to providing outstanding services to our guests through attention to detail, with integrity, pride and intensity. We embrace management values that include a “Whatever It Takes” attitude delivering the highest standards of both guest and associate satisfaction. We are getting ready to open this brand new hotel, and need great people to join our team.

CHC and our Hotel Brands have long been known for going beyond simple accommodations to create rewarding experiences for our guest. Through dramatic design, and attentive service, we approach the hotel stay as an opportunity to inspire. At the Hyatt Regency Aurora-Denver, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Our ideal candidate possesses a high-level of attention to detail and is dedicated to ensuring our guests have an exceptional experience during their stay. Great positive, outgoing personality and big smile, servant soul and desire to take care of others.

Some Key Areas of Responsibility for the Night Auditor include:

  • Assist our guests efficiently, courteously and professionally in all front office related functions and to maintain the highest standards of guest service & hospitality at all times.
  • Expected to have open availability 7 days a week.
  • Provide superb customer service at the highest possible level imaginable
  • Process arrivals and departures in a most efficient manner
  • Able to follow instructions on the first request
  • Attention to detail is an absolute must
  • Must have the ability to get along with others from diverse backgrounds and beliefs
  • Booking Transportation for Hotel Guests
  • Creating Reservations for incoming Guests
  • Know all emergency and safety procedures for the hotel.
  • Keep up-to-date all current information regarding your department, as well as other departments.
  • Attend all Department and General Meetings.
  • Never give out any guest or associate information.
  • Maintain the cleanliness of the front desk area, as well as the whole hotel.

 

Requirements

  • We require good communication, typing and computer skills.
  • Will need to be organized, flexible and outgoing.
  • Must be able to handle multiple tasking.
  • Must possess the "Spirit to Serve Every Guest, Every Day, Every Stay."

 

Potential Benefits

  • Health, Dental & Vision
  • STD, LTD, Voluntary Life
  • Bonus Program
  • 401k Retirement Plan
  • Paid Vacations, Holiday Pay and Personal Days
  • Jury Duty and Funeral Pay
  • Travel Discounts
  • And Much Much More!
  • Local Candidates Preferred!
  • EOE/Drug Free Workplace
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About This Employer

Hyatt Regency Aurora Denver Conference Center

13200 E. 14th Place

Aurora, CO 80011

Telephone (303) 365-1234

249 Room Hotel

aurora.regency.hyatt.com

Setting the Standard for Hotels in Aurora, CO

Conveniently located near the heart of downtown Denver in Aurora, the Hyatt Regency Aurora-Denver Conference Center is full-service hotel in Aurora featuring 249 guestrooms and suites, as well as more than 30,000 square feet of versatile event space including ballrooms, wedding venues, and banquet space. We also feature convenient amenities such as an over sized fitness center with state-of-the-art equipment, outdoor swimming pool, and full-service restaurant with lounge and outdoor patio.

As an approved conference center with the International Association of Conference Centers, we provide next-level experiences for meetings and social gatherings. This accreditation proves that we adhere to the highest standards for service, so you can rest assured your meeting will surely impress.

An Ideal Location near Downtown Denver

Location is everything, and our Hyatt Regency is close to everything in the Denver area. Not only are we located within 15 minutes of the Denver Tech Center, we are also across from the University of Colorado’s Anschutz Medical Campus, one of the nation’s premier health sciences campuses. Additionally, we remain close to research facilities and the new location for the VA hospital currently under construction.

Our vibrant community also contains several industries, including bioscience, technology, aerospace, military, renewable energy, education, medicine, and transportation. For your traveling convenience, we are also close to the upcoming light rail system, which links our hotel to the Denver International Airport as well as all major areas of the city.