posted November 20, 2017Hyatt Place Nashville Airport
Immediate Front Desk Openings at The Hyatt Place, Nashville Airport
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
SUPERVISORY DUTIES - None
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English.
Must have vision ability to read written communiques and monochrome computer screen.
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
High School diploma or equivalent
Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting
Located only two miles from Nashville International Airport and only seven miles from downtown Nashville, the Hyatt Place Nashville Airport hotel offers easy access to many of Nashville’s most popular destinations, including the Grand Ole Opry and the Country Music Hall of Fame. The hotel is also conveniently located near Centennial Sportsplex as well as the Nashville Superspeedway. The hotel is also close to Ryman Auditorium and The Hermitage.
All of our spacious guestrooms feature our plush Hyatt Grand Bed® and state-of-the-art media and work centers. You’ll love the 42" HDTV, Cozy Corner with sofa or sofa-sleeper, and bathroom vanities with granite countertops and complimentary amenities. Get connected with free Wi-Fi and remote printing. Forget something? Odds & Ends has you covered with must-have items you can buy, borrow or enjoy for free.
You’ll never have to settle for anything less than a freshly made meal, an ice-cold beverage, a selection of specialty beverages made with Seattle's Best® espresso roast, or a delightful bite of your favorite dessert. Experience the convenience of our a.m. Kitchen Skillet™ that is free with your stay, the 24/7 Gallery Menu & Market and the Coffee to Cocktails Bar.
If you feel like sampling some local activities, just let us know. We'll be happy to help with tickets, tee times, tours, reservations or recommendations. We're here to make your visit as productive, entertaining and enjoyable as possible.