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Room Attendant / Housekeeping

posted November 3, 2017

DoubleTree by Hilton Hotel Boston - Westborough
Westborough, MA
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441700 l

About This Job

The Room Attendant cleans guest rooms in accordance with established quality and performance standards.

 

Essential Functions include (but are not limited to):

  • Clean guest rooms, change linens, clean bathrooms, vacuum, and clean public space within the hotel.
  • Organize and stock cleaning cart and organize linen closets on floors assigned.
  • Complete accurately, and in a timely manner, any assigned paperwork.
  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
  • Assist other housekeeping employees in maintaining clean and organized work and public areas.
  • Follow all safety and sanitation policies and procedures.
  • Perform any other job duties as assigned.

 

Qualifications:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace (English).
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Possess working knowledge of applicable sanitation standards.
  • Must be able to respond to guest requests quickly and efficiently.
  • Must be able to work at a faster-than-average pace, cleaning a high volume of guest rooms in a short period of time.
  • Professional demeanor - service oriented.
  • Demonstrate ability to multi-task, manage time and work well under pressure.
  • High school or equivalent education preferred.
  • No prior experience required. Previous housekeeping experience within a similar size hotel highly desired.

 

Hospitality is a 24/7 industry therefore, candidates should anticipate working weekends and holidays as needed.

EOE - M/F/D/V/SO

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About This Employer

DoubleTree by Hilton Hotel Boston - Westborough

5400 Computer Drive

Westborough, MA 01581

Telephone (508) 366-5511

223 Room Hotel

doubletree3.hilton.com

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AT A GLANCE

DoubleTree by Hilton Hotel Boston - Westborough has an ideal location in the heart of New England, 26 miles west of Boston at I-495 and Route 9, just north of the Massachusetts Turnpike. Appreciate this full-service hotel’s proximity to many businesses, technology parks, and New England attractions such as EcoTarium, New England Sports Center, Worcester Art Museum, Old Sturbridge Village, Wrentham Village Shopping Outlets, Johnny Appleseed Trail and the DCU Center. Boston Logan International Airport and TF Green Airport in Providence, RI are both easily accessible and less than 45 minutes from our Boston – Westborough hotel.

Savor a delicious warm chocolate chip cookie upon arrival. Relax in one of 223 guest rooms, including a suite, with one king- or two double-sized beds. Feel at home with amenities such as a 32-inch flat-screen TV, WiFi access, and a large work desk with an ergonomic chair.

Have breakfast, lunch or dinner at Regatta Bar & Grill. Sip cocktails and enjoy light food while you watch TV in the lounge area. Seasonal outdoor seating and room service are also available. After a long day, relax with in-room spa services or in our indoor pool. Exercise in our 24-hour complimentary fitness center.

We offer 11,000 sq. ft. of meeting and event space for groups of varying sizes, including a Grand Ballroom, outdoor space and several unique venues capable of hosting up to 650 people. Stay current with the services in our complimentary 24-hour business center.

Why Waterton?

Founded over a box of Pop-Tarts® in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.

Waterton’s values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.

Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!