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Front Desk Agent

posted November 24, 2017

Homewood Suites Indianapolis Carmel
Carmel, IN
576149 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.


About This Employer

Homewood Suites Indianapolis Carmel

11355 North Meridian Street

Carmel, IN 46032

Telephone (317) 844-7994

137 Room Extended Stay

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At A Glance

Guests can relax in a comfortable apartment-style atmosphere at the Homewood Suites by Hilton Indianapolis Carmel hotel. Our modern all-suite hotel provides thoughtful amenities and an excellent home base for touring the Indianapolis/Carmel area. Located off of I-465 and US-31 N, our hotel puts you near several Indianapolis attractions like Grand Park, Butler University and Klipsch Music Center. Business travelers will enjoy easy access to local companies including HP, Honeywell and IBM plus access to our 24-hour business center.

Visitors can start each day with free hot breakfast and enjoy our complimentary evening social which is served Monday through Thursday. Each suite includes a fully equipped kitchen where guests can prepare their favorite meal. Our suites also provide separate living and sleeping areas and complimentary internet access. We have an indoor and outdoor pool and guestd can work out in the spacious fitness center. Our Indiana Room accommodates up to 45 guests in a functional classroom setting.