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General Manager

posted November 2, 2017

Red Roof PLUS+ Statesville
Statesville, NC
532955 l

About This Job

Job description

The General Manager position is the entrepreneurial leader of the hotel.  This position requires a commitment to managing all overall operations of the hotel and have the drive to manager others, generate revenue, control expenses, maximize profitability, deliver superior customer service, and maintain a quality product.

What you will be doing

  • Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry, and Sales at the hotel
  • Accurately execute all company and brand initiatives, policies and procedures, and doing so with continuous improvement in quality, service, and operations
  • Ensures compliance with internal audit requirements as well as Federal, State, and Local P&L performance
  • Forcuses on rate strategy, sales initiatives, and budget flow-thru to ensure high ROI
  • Recruit, hire, train, and lead employees to meet and exceed service and quality goals
  • Coach, counsel, and motivate all employees as necessary
  • Encures reward and recognition programs for both guests and employee are in place and working
  • Manages property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget
  • Manages the daily, weekly, and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, responding to guest reviews, etc.
  • Participates with leadership in the preparation of annual budget and other financial reporting throughout the year
  • Ensure safety procedures are in place for the protection of employees, guests, and Red Roof assets
  • Performs other duties as assigned

The ideal candidate for this position

  • Bachelor's degree or equivalent work experience, preferably in hotel, restaurant, or retail management
  • Profit and loss budgeting experience strongly preferred
  • Sales background and rate/yield management experiences are preferred
  • Relocation may be required and assistance is provided
  • Ability and drive to lead a team and must have an attitude and passion for success
  • Independent business mind preferred
  • Must be self-motivated and have the ability to work without direct management
  • CHA certification is a plus

Working conditions

Hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.  Position may come into contact with pets.  Employee is required to use personal protective equipment to precent exposure to hazardous chemicals/materials.  Regularly scheduled hours may include nights, weekends, and holidays.  Schedules vary based on business need.


Benefits, Benefits, Benefits

  • Medical Coverage 
  • Dental Coverage 
  • Vision Coverage 
  • 401 (k) Retirement Plan with Company Match 
  • Basic life Insurance and Accidental Death & Dismemberment Insurance 
  • Disability Insurance 
  • Supplemental Insurance 
  • Paid Time Off 
  • Travel Discounts 
  • Employee Incentive Programs 
  • Service Anniversary Awards 
  • Advancement Opportunities 


About This Employer

Red Roof PLUS+ Statesville

1508 E. Broad Street

Statesville, NC 28625

Telephone (704) 878-2051

115 Room Hotel

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Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. A great location for shopping, golf, and relaxation! Red Roof PLUS+ Statesville is right across the street from the JR Outlet Center and Signal Hill Mall, while Twin Oaks Golf is just 3 miles away. Iredell Memorial Hospital is just 5 miles, while lovely Lake Norman is only 20 miles from this hotel. The hotel is conveniently located near the crossroads of I-77 and I-40, with a wide variety of restaurants nearby.

Red Roof PLUS+ Statesville offers rooms with granite countertops, a comfortable easy chair, a flat screen TV and more. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke-Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. This hotel offers voice mail and free WiFi, as well as in-room safes. Experience our free coffeehouse-style coffee & tea in the lobby. Our location is the purrfect place to stay for you and your pet. We have a nice area provided for walking your canine friend. One well-behaved family pet per room is welcome.