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Bell/Valet

posted November 13, 2017

Hyatt Regency Atlanta Perimeter at Villa Christina
Atlanta, GA
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The Bell /Valet & Driver team greets hotel guests and contributes to the smooth and efficient running of the Guest Services Functions while delivering the brand promise and provide exceptional guest service at all times.
641655 l

About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

This position is a combination of Bell, Valet and shuttle driver.


What you will be doing

  • Contributes to the smooth and efficient running of the Bell Service, Valet and Driver Functions within the Rooms Division
  • Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
  • Inspects guest's room to ensure furnishings are in order and supplies are adequate.
  • Explains features of room such as operation of radio, television, and night-lock, and how to place telephone calls.
  • Pages guests in lobby, dining room, or other parts of hotel.
  • Delivers messages and runs errands.
  • Delivers room service orders.
  • Picks up articles for laundry and valet service.
  • Calls taxi for guests.
  • Transports guests about premises or local areas in car or motorized cart.
  • Keeps record of calls for service.
  • Delivers packages, suitcases, and trunks, and sets up sample rooms.
  • A Driver safe and efficiently transports guests to local destinations by operating a hotel car, van or shuttle. This role requires precise communication and coordination with the hotels communication base and compliance with local driving regulations. Drivers are frequently asked general information about the hotel, give recommendations on the surrounding area, and are required to assist the passengers during the loading and unloading process. Ensuring that the vehicle is clean, fueled, and any necessary service communicated to appropriate person is required. 
  • Assist with group tour luggage requirements
  • Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.
  • Uniform and Name Tag must be worn at all times.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have a valid driver license and a clean driving record.
  • Must work weekends and holidays.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Less than high school education; or equivalent combination of education and experience.
  • One month related experience or training.
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About This Employer

Hyatt Regency Atlanta Perimeter at Villa Christina

4000 Summit Boulevard

Atlanta, GA 30319

Telephone (678) 539-1234

Elegance & Comfort at Our Luxury Hotel near Atlanta, GA

Nestled into Perimeter Summit and surrounded by ultra-chic neighborhoods like Buckhead and Brookhaven, Hyatt Regency Atlanta Perimeter at Villa Christina is a lavish urban hotel with the comfort and sophistication of a resort. Settle into spacious, suite-inspired guestrooms, relax by the rooftop pool and capitalize on our Dunwoody location near local companies and corporate headquarters in Atlanta. Our shopping, dining and entertainment are some of the best in the country.

What Makes a Seamless Stay:
  • AAA 4-Diamond status:  The distinction of earning the AAA 4-Diamond award since inception of the hotel in 2014
  • Opulent event and wedding space: Grand Ballrooms and gracious boardrooms make up our elegant armada of 14 function rooms, totaling 17,000+ square feet of indoor and outdoor space
  • Activities and day trips: A short drive or train ride away are a variety of local attractions in Atlanta.  The new Mercedes-Benz Stadium, SunTrust Park at The Battery, World of Coca-Cola, Georgia Aquarium, College Football Hall of Fame and the National Center for Civil and Human Rights are just a few of many local area attractions.
  • Built for business travelers: Amenities include but are not limited to complimentary Wi-Fi, complimentary local area ground transportation, a full-service Business Anywhere Center, valet, dry cleaning services and in-room dining
  • Spacious rooms for groups: Enjoy a king-sized Hyatt Grand Bed®, luxury bath amenities with an enlarged shower and sweeping views of the outdoor pool, cityscape or woods
  • A favorite dining destination: Our hotel offers the ultimate food trifecta at Villa Christina, Caffé Christina and The Barrel Room, with in-room dining bringing it all together in your luxury guest room

 

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