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Front Desk Agent

posted November 15, 2017

Homewood Suites by Hilton Columbia
Columbia, SC
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643517 l

About This Job

Job overview

To provide the guest with an exceptional first impression and to ensure that their overall stay is an excellent experience. 

What you will be doing

  • Greets guests as they arrive, focusing on personal recognition
  • Reviews arrival list daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Attends promptly to guest needs and inquiries
  • Other duties as assigned 

Requirements

Education & Experience
  • Minimum of High School education, post-high school education preferred
  • Minimum of one year in Front Desk Operations
Knowledge, Skills, and Abilities
  • In-depth knowledge of hotel Front Desk operations 
  • Basic computer skills  
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills 
Competencies
  • Approachability
  • Interpersonal Savvy
  • Customer Focus
  • Problem Solving
  • Functional/Technical Skills
  • Integrity/Trust

Schulte Hospitality Group is an Equal Opportunity Employer.

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About This Employer

Homewood Suites by Hilton Columbia

230 Greystone Boulevard

Columbia, SC 29210

Telephone (803) 239-4663

81 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Conveniently located on Greystone Blvd and 2.5 miles from downtown Columbia, South Carolina, our hotel is a wonderful home away from home. Enjoy easy access to major interstates (I-26, I-20 and I-77), the University of South Carolina, the downtown business area, restaurants, shopping malls and Riverbanks Zoo. Other scenic places to visit near this all-suite Columbia, SC hotel are the Riverbanks Botanical Garden, Three Rivers Greenway, and Columbia Canal & Riverfront Park.

This comfortable extended stay Columbia, SC hotel offers a pool, spa, complimentary business and fitness centers, complimentary WiFi, a hot full breakfast daily and complimentary evening social in our Lodge, Monday through Thursday. Each comfortable suite features areas for work or entertaining and a fully equipped kitchen with a refrigerator, microwave and dishwasher.