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Corporate Group Sales Manager

posted December 6, 2017

Hilton San Francisco Airport Bayfront
Burlingame, CA
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The Hilton San Francisco Airport Bayfront is currently looking for an experienced hotel Salesperson to join their Sales team as the Corporate Group Sales Manager! Come be a part of the action at our centally located hotel near downtown San Francisco and Silicon Valley.
593296 l

About This Job

The Hilton San Francisco Airport Bayfront is currently looking for an experienced hotel salesperson to join their Sales team as the Corporate Group Sales Manager! The Corporate Group Sales Manager is responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments with a concentration on Corporate Groups.  Generates a high profile and quality perception in the market place.  Responsible for generating group guest room and other revenues as directed by the Director of Sales & Marketing.  Also responsible for maximizing profitability and ensuring overall guest satisfaction.

JOB DUTIES:

  • Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines while maintaining the overall revenue goals
  • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client
  • Compile lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources
  • Solicit new and repeat guest room and meeting business
  • Maintain client base of key accounts and conventions
  • Determine the guest’s needs, space availability, and meeting details
  • Make outside sales calls and telemarket to obtain business
  • Utilize site inspections and on-site luncheons to book business
  • Maintain active liaison with competitors regionally through personal contacts, professional and industry associations
  • Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position
  • Evaluate a potential piece of business for profitability and overall benefit to the Hotel
  • Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility
  • Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services
  • Review function contracts prior to distribution to client and hotel staff
  • Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. with the Group Housing Coordinator to ensure maximum occupancy
  • Generate “thank you” notes to clients after functions with prompt follow up of negative client feedback as necessary
  • Follow up on bookings and solicit repeat business
  • Represent hotel in community affairs and industry related events
  • Participate in the marketing plans, promotions and services
  • Prepare weekly activity report to include all financial booking performance and personal call reports for active solicitation performed
  • Understand and adhere to budgeted wage and hour limitations for associates
  • Attend department meetings, interdepartmental meetings as needed, and all managers meetings
  • Actively participate in hotel events and activities
  • Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction
  • Notify management of any pertinent information related to shift activities
  • Determine the requirements for and the follow up on special groups, VIPs, etc.
  • Follow supervisor’s instructions and completes other duties as directed or assigned
  • Assist in the design of materials for promotions and public relations
  • Assist in the preparation of the marketing plan and budget
  • As needed, check banquet functions prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event

Knowledge of Delphi and MeetingBroker a plus.

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About This Employer

Hilton San Francisco Airport Bayfront

600 Airport Boulevard

Burlingame, CA 94010

Telephone (650) 340-8500

400 Room Hotel

www3.hilton.com

At A Glance

The Hilton San Francisco Airport Bayfront is conveniently located four miles from SFO Airport and offers Guests a complimentary airport shuttle. Find guest rooms and Executive rooms with views of the San Francisco Bay and downtown skyline.  Enjoy the convenience of on-site dining, 11,000 sq. ft. of flexible event space and pet-friendly amenities. Stay in shape with our fitness center, indoor heated pool and scenic walking/jogging path along the San Francisco Bay.

  • Complimentary WiFi for Hilton Honors Members
  • 24-hour business center access
  • Pet-friendly hotel featuring dog-friendly rooms and near local dog park
  • 100% non-smoking San Francisco airport hotel
  • Executive rooms and access to the Executive Lounge with complimentary breakfast, hors d'oeuvres and snacks