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Gallery Host

posted August 15, 2018

Hyatt Place Waikiki Beach
Honolulu, HI
405741 l

About This Job

Hyatt Place Waikiki Beach is looking for a Gallery Host to contribute to the hotel’s commitment to high quality guest service and teamwork, creating memorable experiences and showcasing the Aloha Spirit.


The Gallery Host offers our guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.


This position is responsible for the complete guest experience; to include the Gallery Host Stand, Gallery Bar, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.  Must be able to obtain a liquor commission blue card.

Responsibilities Include:

  • Assist guests with check-in and check-out process
  • Provide information about hotel services, rooms, and amenities
  • Prepare and serve food and drinks at our Bakery Café and Gallery Bar
  • Answer general visitor inquiries and provide useful information on local events and recommendation
  • Escort guests and their luggage to and from their rooms, ensuring guests are comfortable with their accommodations and are familiar with room offerings and features



  • Customer service experience is required
  • Experience in a hotel environment is highly preferred
  • Must have schedule flexibility for weekends and holidays and evenings
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 21 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push 25 lbs on a regular basis
  • Must possess basic computer skills, i.e. Word, Excel, etc.

This position is managed by Kokua Hospitality, a Hyatt franchise partner. 

What’s in a Name?  In our case, quite a lot.  Our history and corporate culture are both intrinsically tied to the etymology of our name.  Kokua is a Hawaiian word meaning giving to others for their benefit.  At Kokua Hospitality, we are proud of our name and proud of the mission it represents – Giving to others.  A mission we’re determined to live up to each and every day.



About This Employer

Hyatt Place Waikiki Beach

175 Paoakalani Avenue
Honolulu, HI 96815

(808) 922-3861

426 Room Hotel

Located on the Diamond Head end of Waikiki and just a three minute walk to the golden sands of Waikiki Beach, Hyatt Place Waikiki Beach is a spring board to many activities and attractions for the visitor on the go.
Enjoy the warm hospitality of our 426 room hotel located close to Waikiki Beach, Honolulu Zoo, Kapiolani Park, shopping and dining. Whatever your pleasure in Hawaii, this two towered hotel offers a wide range of accommodations for all. From affordable City View hotel rooms perfect for two, to deluxe rooms that are ideal for families. Plus, all rooms are air-conditioned with beautiful blue Pacific Ocean, City Views or Honolulu’s renowned landmark, Diamond Head. 
If you are traveling to Waikiki on business, this Hyatt Place hotel is only two miles from the Hawaii Convention Center. The hotel is also conveniently situated near major local companies including Foreign Trade Zone, Central Pacific Bank and Topa Financial Center. The hotel is just 4 miles to the State Capitol and US District Court. The University of Hawaii is just minutes away.