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Room Attendant

posted January 3, 2018

Hampton Inn Ann Arbor-North
Ann Arbor, MI
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655168 l

About This Job

Job overview

To ensure a clean and pleasant environment for our guests.

What you will be doing

  • Ensure that rooms and public areas are cleaned and sanitized to standards
  • Ensures that rooms have clean linen, bedding and towels
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Reports any non-working equipment or possible repairs to the GM/Maintenance
  • Search room for items guest has left behind and turn them into the front desk
  • Other duties as assigned

Requirements

Education & Experience
  • Minimum of one year in Housekeeping role
  • Minimum of High School education, post-high school education preferred
Knowledge, Skills, and Abilities
  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards
Competencies
  • Commitment to Task:  Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills:  Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility:  Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative:  Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
  • Managing Execution:  Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.  
  • Teamwork:  Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s efforts.

Schulte Hospitality Group is an Equal Opportunity Employer.

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About This Employer

Hampton Inn Ann Arbor-North

2300 Green Road

Ann Arbor, MI 48105

Telephone (734) 996-4444

129 Room Hotel

hamptoninn3.hilton.com

A cozy home base near Michigan universities.

The Hampton Inn Ann Arbor-North hotel is ideally located for your visit to Michigan universities, area companies and other attractions. Detroit Metropolitan Wayne County Airport is only 25 miles from our hotel in Ann Arbor, MI. Situated northeast of downtown Ann Arbor, our hotel is minutes from the University of Michigan North Campus, Cleary University, the Thomas M. Cooley School of Law, Concordia University and Eastern Michigan University.

Choose from 129 guest rooms featuring clean and fresh Hampton beds plus a microwave and mini-fridge. Indulge with a free hot breakfast buffet each morning served with fresh-baked waffles and hearty oatmeal with toppings. Connect to free WiFi to check email, get some work on the convenient lap desk or watch cable programs on the 32-inch HDTV. Relax in our indoor pool or fitness center. Enjoy a complimentary weekday shuttle or dine-in at Applebee’s Grill and Bar, conveniently attached to the hotel.

Stay with us when you take campus tours, attend football games, graduation and other events. Stroll through the Matthaei Botanical Gardens and Nichols Arboretum. Browse shops and markets, or enjoy the district’s vibrant nightlife. Visit the Ann Arbor Hands-On Museum. Drive to Detroit to explore the history of the automobile industry and to enjoy cultural and family-friendly attractions. Surrounded by many area companies, our hotel is only a mile from Domino’s World Headquarters. All these features are wrapped up in the Hampton Inn 100% satisfaction guarantee. “We love having you here!”