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Banquet Set Up Attendant

posted September 17, 2018

Sanibel Harbour Marriott Resort & Spa
Fort Myers, FL
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504079 l

About This Job

The Banquet Setup Houseperson will maintain and organize all banquet service and storage areas. As well as prepare function space for catered and convention functions. 

Responsibilities

  • Report to work on time and in complete uniform prepared for shift.
  • Prepare function space for catered and convention functions in a timely manner.
  • Maintain, clean and organize all banquet function, service and storage areas.
  • Maintain proper handling of Hotel property and equipment while maintaining proper safety and security procedures.
  • Setup and teardown function spaces properly and efficiently.
  • Sanitize function areas and back of house areas. Remove trash to dumpster.
  • Maintain organize equipment in storage areas during function setups and teardowns.
  • Assist guests with all requests.
  • Follow events through agenda (Banquet Event Order) to service areas and guests.
  • General repair to equipment.

Qualifications

Education

High School Diploma preferred but not required

Skills Required

Must be able to:

  • Speak, read, write and understand the English language.
  • Compute accurate mathematical calculations.
  • Provide legible communication and directions.
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Think clearly, remaining calm and resolving problems using sound judgment.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent resort data.
  • Use a computer keyboard and possess basic typing skills.
  • Work in a dynamic and constantly changing environment.
  • Adept to multitasking.

Physical Demands

Must be able to:

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Use, carry, and operate all necessary office equipment using finger dexterity.
  • Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
  • Visually look at a computer for extended periods of time.
  • Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.

Success Criteria

Team Player

  • Demonstrates co-operation within the team and with other departments
  • Listens carefully and works well with others
  • Has a positive influence on others in the team and clearly enjoys working with people

Guest Focused

  • Anticipates guests’ needs and is sensitive to people from all cultures
  • Has a natural, warm smile and a friendly and passionate approach
  • Demonstrates confident, helpful and genuine behavior with internal and external guests

Delivers their Best

  • Has energy and sense of urgency for his/her work
  • Resourceful, makes things happen and looks for ways to work more efficiently
  • Always looks their best and acts appropriately (e.g. approaching guests, body language)

Composed

  • Able to stay calm under pressure
  • Demonstrates maturity and ability to cope with the unexpected
  • Never lets personal feelings interfere with delivering the highest standards

Trustworthy and responsible

  • Excellent records of attendance and punctuality
  • Is reliable and demonstrates the ability to work without supervision
  • Demonstrates a high level of personal integrity, honesty and trust

Time Management

  • Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities
  • Makes decisions in a timely manner

Listening

  • Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees
  • Candidates must have open availability to work nights, weekends and holidays.

Benefits

  • Competitive salary
  • Health insurance
  • Dental insurance
  • Vacation and sick/personal time off
  • Flexible spending accounts (medical and dependent care)
  • Company-paid basic life insurance
  • Short-term disability
  • Long-term disability
  • 401(k)
  • Travel benefits
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About This Employer

Sanibel Harbour Marriott Resort & Spa

17260 Harbour Pointe Drive
Fort Myers, FL 33908

(239) 466-4000

347 Room Hotel

www.marriott.com

Experience luxury and comfort near Sanibel Island

An unforgettable vacation awaits you here at the Sanibel Harbour Marriott Resort & Spa. Perfectly located in picturesque Fort Myers, our sophisticated hotel places you just a short distance away from the famed beaches of Sanibel Island. Make yourself at home in your spacious room or suite, which offers perks like floor-to-ceiling windows, complimentary Wi-Fi access and a private balcony - perfect for gazing out at the sunset. Additional resort amenities include three sparkling outdoor pools and access to a private yacht, as well as a peaceful on-site spa with luxury treatments. Head out on the nearby nature trail, or rent a kayak and explore the water. Dining options for your visit include a stylish steakhouse, poolside nibbles and a delectable brunch and dinner service on the Sanibel Harbour Princess Yacht. And those planning a meeting or event here will be thrilled with our hotel's flexible venues and exceptional catering services. Join us at the Sanibel Harbour Marriott Resort & Spa today.