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Guest Services Representative Part-Time

posted May 16, 2018

Hilton Mystic
Mystic, CT
Do you enjoy a fast paced, family friendly environment with opportunity for growth and professional advancement? Hilton Mystic, Mystic CT's premiere full service hotel is now hiring for Guest Service Representatives!
456512 l

About This Job

Who this job will appeal to

  • We are seeking organized, friendly, attentive, detail oriented men and women who enjoy a fast paced, guest facing position in the hospitality industry. The ideal guest services representative canidate would benefit from having a flexible work schedule, strong interpersonal skills, excellent service recovery skills and a desire to engage our guests at every opportunity.

    Who you will be working with

    The guest services representative will work along side a dedicated team of hospitality professionals that will help train and  support you through out your shift. This position reports directly to the Front office manager. This position also has daily interaction with the Housekeeping department, food and beverage department and the Sales team.

    What you will be doing

  • The guest service representative is responsible for maintaining high quality service to guests checking in and out of the hotel. They serve as a greeter for the hotel, are responsible for responding pleasantly and efficiently to all guest calls and inquiries, posting laundry-phone and other charges from guests, cash handling as it relates to thier drawer, completing shift reports, processing guest checks and credit cards and all other duties as assigned.

Compensation: 11.50


About This Employer

Hilton Mystic

20 Coogan Blvd.

Mystic, CT 06355

Telephone (860) 572-0731

182 Room Hotel

At A Glance

MYSTIC… the very term conjures up a magical place where ancient ships rest, where tales of the sea are recounted, where belugas, sea lions and penguins live together under one roof, where an historic downtown pulses with an eclectic restaurant and entertainment scene.

Mystic is the place where you will find the sights and sounds of New England and at its heart is Hilton Mystic. Modeled after the brick mills that dotted the landscape in the 1900’s, renewed by a major transformation in 2015, the Hilton combines its unique location with passionate customer service and the style and comfort you expect from Hilton.