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Sales Manager

posted March 30, 2018

Hilton Garden Inn Austin Downtown/Convention Center
Austin, TX
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590163 l

About This Job

The Sales Manager must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem solving skills.

Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you! 

What you will be doing

  • Be knowledgeable of sell all product lines of the hotel including catering, rooms, packages (if applicable), lounge and restaurant promotion.
  • Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a pro-active sales manager, 80% (eighty) of time is to be spent in active sales solicitation. Responsible for maintaining a sale quota as assigned by DOS.
  • Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
  • Document the wants and needs of customers in the sales files.  
  • Understand the wants and needs of the market segments assigned.
  • Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
  • Maintain a documented record of all solicitation action steps in the sales file.
  • Maintain accurate and current mailing lists for all accounts in individual areas of responsibility.
  • Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirements so that the accurate facilities may be reserved.
  • Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow-up.
  • Maintain total and complete sensitivity to customer satisfaction and guests’ needs.
  • Assist the Director of Sales on special projects as assigned.
  • Maintain professional attitude and appearance and management decorum in dealing with all other departments in the hotel.
  • Prepare all weekly and monthly reports as required by the Director of Sales.
  • Maintain a weekly sales quota of outside calls, all telemarketing calls and site inspections as assigned by Regional Director of Sales and Marketing.

Benefits

  • Medical, Dental, Vision and 401k
  • Discount Program
  • Vacation Pay 
  • Holiday Pay 

About Remington

Remington is a dynamic, growing, independent hotel management company with over 40 years of experience in the hospitality business. Providing top quality service in the areas of project management, property management and condominium hotel management, Remington's track record of success demonstrates a unique understanding of the hotel business in all phases of the economic cycle. Our culture across these disciplines is centered on achieving results. At Remington, we believe that our people are the ultimate source of our competitive advantage. We are proud of our reputation for consistently delivering outstanding results to owners and investors, as well as our brands, guests, and associates. As a result of our success, Remington has become The premier service provider to the hospitality industry™.

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About This Employer

Hilton Garden Inn Austin Downtown/Convention Center

500 N Interstate 35

Austin, TX 78701

Telephone (512) 480-8181

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A Comfortable Home Base in Austin, Texas

Enjoy Texas hospitality at the Hilton Garden Inn Austin Downtown/Convention Center hotel, blocks from Austin Convention Center, 6th Street, Warehouse Entertainment District, the University of Texas and seven miles from Austin-Bergstrom International Airport. Walk to corporations such as Lockheed Martin and Morgan Stanley. Known as the ‘Live Music Capital of the World,’ Austin offers shopping, restaurants and nightlife.

Our rooms and suites feature Serta Perfect Sleeper™ beds, 42-inch TVs, refrigerators, microwaves and coffeemakers. Basic WiFi access is complimentary in guest rooms and public areas. Premium speeds are available for $4.95 a day.

Our hotel in Austin features over 14,000 sq. ft. of event space, including 9,800 sq. ft. of IACC-approved space with catering and event support. The complimentary 24-hour business center offers PrinterOn® remote printing. Dine in our top-floor Austin restaurant Eighteenth Over Austin, visit the 24-hour Pavilion Pantry® for snacks and tone up in our complimentary 24-hour fitness center.