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Front Desk Agent - Part Time Part-Time

posted May 22, 2019

Hampton Inn Merrillville
Merrillville, IN
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hampton Inn Merrillville

8353 Georgia Street
Merrillville, IN 46410

(219) 736-7600

64 Room Hotel

hamptoninn3.hilton.com

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At A Glance

The Hampton Inn Merrillville is a 64-room hotel located beside a beautiful lake and only 45 minutes from Chicago and Midway International Airport. Among hotels in Merrillville, Indiana, we offer free amenities during every stay, including in-room WiFi, access to the indoor pool and fitness center and a free, hot breakfast with our signature waffles and oatmeal.

Business guests looking for hotels in Merrillville, Indiana take advantage of our location close to businesses such as US Steel, NiSource, BP and Methodist Hospital. With proximity to I-65 and 30, our hotel is close to shopping, Deep River Water Park, Star Plaza Theater and other things to do in Merrillville, IN. 

Guests can choose a room on the north side of the building to enjoy spectacular water views. They can relax on their clean and fresh Hampton bed® and browse the premium cable channels on your 32-inch flat-screen TV.